Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
At OM Bank, we strive to attract incredible people who are passionate about coming together for a higher purpose- building something unique and aspirational, always aiming to be the best they can be. We are rooted in our purpose to inspire and enable our customers to grow and sustain their prosperity.
We are looking for a highly skilled and experienced Lead (UX) Designer to join our dynamic design team at one of South Africa's newest Banks. The ideal candidate will lead a diverse, design team to deliver seamless and innovative digital banking experiences for a mobile platform, ensuring a customer-centred approach in all design elements.
This role involves strategic planning, guiding the design team across different squads and cross-functional teams, hands on contributing, and ensuring that the bank’s digital offerings are user-friendly and aligned with the strategic objectives business objectives.
KEY RESULT AREAS
- Lead the UX design team across multiple squads
- Ensure the highest levels of consistency and quality across all UX projects.
- Collaboration: Work closely with product owners to define user experience goals.
- Communication with BA’s, Dev leads and other team members to ensure designs are feasible and implemented accurately.
- Participate in UX Team development processes and stand-ups.
- User Testing: Assist in planning and assisting in usability tests and other design research activities. Take the user feedback and iterate designs accordingly to enhance user experience and satisfaction.
- Innovation: Stay abreast of UX trends, tools, and technologies. Propose innovative design solutions that enhance user experience and drive digital banking forward.
- Mentorship: Mentor designers, providing guidance and feedback to help them grow in their UX design skills.
- Reports into the Head of UX
ROLE REQUIREMENTS
- Minimum 8 years of experience in UX/UI/Product design, specifically in the banking or financial services industry.
- Minimum 2 years of experience leading a team of designers.
- Relevant Qualification in Design, Human-Computer Interaction, or a related field.
- Extensive experience in UX design and proven track record in a leadership role.
- Expert level skills in Figma (Including but not limited to:
- Design system architecture,
- General file hygiene
- Creating assets from scratch,
- Ensure clear and consistent naming for layers and components,
- Create, edit and apply, variants, variables, and interactions to manage different states, density modes, and layouts
- High level of competency in Jira and Confluence.
- Strong understanding and at least a medium level of competency in using AI tools in UX.
- Strong understanding of user-centered design principles.
- Proven ability to develop and implement UX strategies.
- Excellent leadership, communication and presentation skills, with the ability to articulate design decisions and user research findings to various stakeholders.
- Ability to influence stakeholders at all levels.
- Continued education certification - Advantageous.
- Demonstrable success stories as a leader of your team.
- A strong portfolio showcasing a wide range of UX design projects, including workflows, wireframes, and user interface designs.
Skills
Action Planning, Agile Project Management, Computer Literacy, Customer Value Proposition Development, Data Compilation, Evaluating Information, Executing Plans, IT Implementation, Market Analysis, Market Research Analysis, Product Development
Competencies
Business Insight
Collaborates
Cultivates Innovation
Customer Focus
Decision Quality
Drives Results
Ensures Accountability
Manages Ambiguity
Education
NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent
Closing Date
21 January 2026 , 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!