OIG Agent (NCS) - Office of Inspector General

THIS IS A NON-CIVIL SERVICE POSITION

Salary Range:

$74,803.00 - $119,684.00 Annually

Hiring Salary Range:

$74,803.00 - $99,188.00 Annually

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Job Summary

The Office of the Inspector General seeks a Hotline Special Agent to help promote accountability, efficiency, and integrity in the City government. The citizens of Baltimore have a right to expect that the City government will operate with maximum efficiency, accountability, and Integrity. The OIG is uniquely positioned to serve as a major contributor to building and maintaining an increased level of public trust in the City government and assist the City in achieving better results with limited resources. The OIG is committed to working toward an open, honest, and accountable government. Investigating fraud, waste, and abuse complaints is one way we carry out our mission.

Essential Functions

• Serves as the first responder to complainants for the OIG Hotline.  They should treat all complaints professionally and courteously.  The goal is to have each complainant come away from the interaction with the specialist feeling their complaint was taken seriously and given proper attention.
• Serves as a part of an investigative team involved in conducting confidential inquiries of complaints received via telephone, email, or in person. 
• Researches and analyzes case particulars to determine parameters, importance, and sensitivity and develops preliminary assessment report for the Special Agents via the Case Management System (CMTS)  
• Ensures complaints are taken according to professional standards issued by the Inspector General and the Association of Inspector Generals.
• Follows up with the Special Agents on preparing preliminary summaries on the analysis of complaint facts and findings.   
• ROI/MA, Public Synopsis, Subpoenas, Closure Memos, PSTs, and Case Update binders record keeping     
• Complete referrals from the Hotline for review by the Special Agent and signature by the Inspector General and track the responses.  
• Performs related work as required.

Minimum Qualifications

Education: A bachelor’s degree in law enforcement, criminal justice, English, communication, political science or a related field from an accredited college or university.

AND

Experience: Experience conducting investigations is preferred

OR

Equivalency Notes: Have an equivalent combination of education and experience. Non- supervisory experience or education may not be substituted for the required supervisory experience.

Licenses, Registrations, and Certificates: Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and be eligible to obtain a Baltimore City driver’s permit. PROVISIONAL DRIVER’S LICENSES ARE NOT ACCEPTABLE. 

NOTE: YOU MUST UPLOAD A COPY OF YOUR VALID DRIVER’S LICENSE WITH THE APPLICATION AT THE TIME OF APPLYING. 

Knowledge, Skills, and Abilities

• Ability to collect, compile, organize and analyze investigative case findings and related data.           
• Ability to clearly and concisely document case facts and findings
• Ability to prepare complex evaluative and analytical reports and written presentations on investigative case findings and matters.
• Knowledge of professional and legal standards and analytical processes utilized for conducting investigations and inquiries.      
• Knowledge of the customer relations principles.  
• Knowledge of legal standards and protections related to investigation concepts and procedures.   
• Knowledge of the techniques of case investigation and facts discovery.
• Ability to synthesize data from a wide variety of sources.  
• Ability to communicate effectively both orally and in writing and enlist the cooperation of others
• Ability to handle multiple projects and shifting of priorities. 
• Ability to exercise sound judgment on various matters guided by general instructions.
• Ability to compose correspondence. 
• Ability to locate and retrieve information from a variety of sources and to compile the information, following general directions.  
• Ability to verbally communicate effectively, tactfully, and courteously while demonstrating a  positive attitude while speaking with the public and City employees, leaders and members, local affiliates, and other organizations.

Additional Information

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.

Financial Disclosure

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion.  The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws.  Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER