Officer, Business Operations

Job Description

What is the opportunity?

We're looking for a proactive and communicative Officer, Business Operations to provide timely, efficient, and accurate support to all departments and teams at Wealth Management Royal Trust. The ideal candidate will be a quick learner with a passion for providing excellent client service, identifying process enhancement opportunities, and building strong relationships with colleagues. This role offers the opportunity to work in a dynamic, collaborative, and high-performing team environment, where you can make a lasting impact through meaningful work.

What will you do?

• Provide timely, efficient, and accurate support to all departments and teams at Royal Trust.

• Identify process enhancement opportunities and collaborate with applicable parties to ensure smooth executions.

• Work closely with the Royal Trust Business Initiatives team to identify opportunities for general enhancements to applications or support of ad-hoc projects/initiatives.

• Conduct onboarding/offboarding of employees within Royal Trust, including equipment orders/moves, employee system access requests, office and desk allocation in branches.

• Supports Royal Trust Business operations via conducting the annual branch vault count and clear desk reviews, ensuring deficiencies are escalated to Regional Market leads or delegate for resolution.

• Liaise with relationship managers to resolve sundry asset exceptions as identified by the Central Support Group semi-annually.

What do you need to succeed?

Must-have

• 4-7 years providing administrative support, ideally within the Estate & Trust industry.

• Knowledge of systems and applications used within Wealth Management Canada.

• Demonstrated experience effectively collaborating amongst multiple teams.

• Excellent written/verbal/electronic communication skills.

• Post-secondary education or equivalent.

Nice-to-have

• Ability to work effectively with others and be perceived as a professional business partner.

• Strong PC skills, including Microsoft Office applications.

• Self-motivated and able to work with minimal supervision.

• Flexible in approaching all duties and assignments and shares best practices wherever possible.

What’s in it for you?

• Interact with leaders who support your development through coaching and managing.

• Network and build lasting relationships with colleagues from diverse backgrounds from across Canada.

• Make a difference and lasting impact through meaningful work.

• Work in a dynamic, collaborative, progressive, and high-performing team.

WMRT

Job Skills

Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-01-14

Application Deadline:

2026-01-28

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$55,000.00 - $90,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging, and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.