Officer

Company

RNTBCI PL

Job Description

Key Responsibilities:

• Design, develop, and configure ServiceNow applications and modules based on business requirements.
• Implement and customize HRSD module functionalities, including Employee Center and Case Management.
• Develop workflows, business rules, UI policies, client scripts, and integrations using ServiceNow best practices.
• Develop and customize Service Portals, including building widgets, themes, and UI pages to enhance user experience.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Perform unit testing, debugging, and ensure quality assurance for all developed components.
• Maintain documentation for configurations, customizations, and integrations.
• Stay updated with ServiceNow releases and apply upgrades as needed.

Required Skills & Qualifications:

• 3 - 4 years of hands-on experience in ServiceNow development.
• Strong knowledge of ServiceNow platform architecture and scripting (JavaScript, Glide API).
• Expertise in Service Portal development, including widget customization and UI/UX enhancements.
• Experience with HRSD module (preferred), including Case Management and Employee Center.
• Familiarity with ServiceNow integrations (REST, SOAP, APIs).
• Understanding of ITIL processes and ServiceNow best practices.
• Excellent problem-solving and communication skills.

Preferred Qualifications:

• ServiceNow Certified System Administrator (CSA).
• ServiceNow HRSD Implementation Specialist certification.
• Experience with other ServiceNow modules like ITSM, ITOM, or CSM.
• Experience in Agile development methodology is a plus.

Education:

• Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).

Job Family

Human Resources

Renault Group is committed to creating an inclusive working environment and the conditions for each of us to bring their passion, perform to the full and grow, whilst being themselves.  
We find strength in our diversity and we are engaged to ensure equal employment opportunities regardless of race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, etc. If you have a disability or special need requiring layout of the workstation or work schedule, please let us know by completing this form.