Office Support Assistant

Office Support Assistant

Department: Department of Justice

Location(s): Washington, District of Columbia

Salary Range: $46610 - $75059 Per Year

Job Summary: The Department of Justice, Criminal Division investigates and prosecutes complex criminal matters and assists the United States Attorney's Offices in investigations, trials, and appeals. Office Support Assistants provide general administrative support to the 17 Sections and Offices comprising the Criminal Division. Candidates may be selected for any one of the 17 Sections or Offices.

Major Duties:

• As an Office Support Assistant, you will perform a variety of critical day-to-day administrative and clerical tasks including: Executive Support and Schedule Management: Assist executive-level personnel. Manage electronic calendars with complete authority for commitment of time. Make final decisions on appointments and conferences in accordance with their schedule. Anticipates needs for executive personnel, including in advance of important meetings and events. Special Projects: Assist with special projects, some highly visible, including research assignments, the development of presentations and meeting materials, and logistics coordination for meetings, hearings, etc. Correspondence, Files, and Reports: Draft correspondence and respond directly to incoming correspondence, as assigned, or route to the appropriate individual. Ensure proper grammar and adherence to style requirements for a variety of documents, including congressional correspondence, reports, and memoranda. Travel Support: Compile travel paperwork for executive level officials and employees, and assist in arranging travel, including transportation and accommodations. Facility Services, Property, and Supply Administration: Assist in the purchase of office supplies and equipment. Assist with office moves and setting up office space for new employees, including assigning and issuing computers, telephones, cell phones, and office furniture. Assist with arranging telephone moves and repairs as well as repairs of office equipment. Human Resources Administration: Assist with or perform timekeeper duties. Assist with leave audits. File and distribute copies of documents and forms in accordance with all federal, Department, and Division requirements. Procurement and Contracting: Assist with the processing and filing of contracts, Statements of Work, purchase order requests, purchase card requests, and approval of forms. Training Administration: Receive training forms and records and route to the appropriate party and file. Unit Reception and Telephone Support: Greet visitors to the office; respond to telephone calls or refer to the proper individual, as appropriate.

Qualifications: To qualify at the GS-05 grade level, applicants must have competed four (4) academic years of post-high school study leading to a bachelor's degree or equivalent degree; OR have one (1) year of specialized experience at, or equivalent to, the GS-04 grade level. Examples of specialized experience include: performing complex office automation duties requiring different approaches and methods from assignment to assignment, using word processing software, producing a variety of materials such as spreadsheets, plans, procedures, memoranda, letters, travel requests, and/or presentations from rough drafts, performing a variety of recordkeeping, reporting and information duties with regard to the unit assigned, and sorting and arranging material for filing and filing material in the proscribed manner; OR have a combination of education and experience: equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements. To qualify at the GS-06 grade level, applicants must have one (1) year of specialized experience at, or equivalent to, the GS-05 grade level. This experience must include duties such as: providing office automation support including producing charts, updating databases, or preparing presentation materials; drafting and routing correspondence and filing copies in accordance with established procedures; escorting visitors and responding to telephone calls; and assisting the supervisor in carrying out various special projects. To qualify at the GS-07 grade level, applicants must have one (1) year of specialized experience at, or equivalent to, the GS-06 grade level. This experience must include duties such as: drafting and routing correspondence; assisting with the purchase of office supplies and equipment; assisting the supervisor in carrying out various special projects; and arranging travel and preparing travel vouchers and authorizations. Combination of Education and Experience - Your current education completed is credited as a percentage of the education required for the grade level and your current experience is credited as a percentage of the total experience required for the grade level. The two percentages are added and must equal 100% in order to qualify for the desired grade level. All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see www.ed.gov. Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For more information about this requirement, please visit the U.S. Department of Education website for Foreign Education Evaluation. All documentation must be in English or include an English translation.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents sections. The complete application package must be received by 11:59 PM, Eastern Time, on 03/20/2026. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM, Eastern Time, on 03/20/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://support-usahire.opm.gov/hc/en-us. You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (https://usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this link: https://help.usajobs.gov/how-to/application/status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Reasonable Accommodation Statement: Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the Human Resources team at CRM.RA@usdoj.gov. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Application Deadline: 2026-03-20