Office Manager-Rohnert Park, Ca.

VCA Animal Care Center of Sonoma County is look for their next Office Manager.

In this role you will be supporting hospital operations by leading administrative functions, ensuring excellent client service, and helping the team deliver high-quality patient care. This role oversees client service workflows, finances, staff scheduling, training, and general office operations to keep the hospital running smoothly.

Hospital location: 6470 Redwood Dr, Rohnert Park, CA 94928

What You’ll Do

• Lead, coach, and support client service and administrative Associates
• Oversee scheduling, onboarding, performance reviews, and staff development
• Support conflict resolution, client de-escalation, and positive team culture
• Ensure smooth client flow and address non-medical client concerns
• Manage office operations, supplies, phone systems, and basic IT troubleshooting
• Maintain accurate records and ensure compliance with safety and hospital protocols
• Oversee financial processes including budgeting, purchasing, deposits, account receivable, and billing
• Partner with leadership on marketing efforts, social media, and digital presence

Qualifications

• High school diploma or equivalent
• 3+ years supervisory experience in a client-facing role
• 3+ years experience in finance or accounting
• Experience in the veterinary industry, preferred
• Experience in emergency or specialty veterinary & marketing, preferred
• Ability to lift 40 lbs, work on your feet, and handle a fast-paced environment

 

Additional Information:

Compensation is negotiable based on education, experience, and relevant credentials. The base salary range for this full-time position is $68,000 –$75,000. This role requires flexibility with scheduling, including availability on weekends.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.