Location
This is a hybrid role. Our office is located at Arthaland Century Pacific Tower, 5th Avenue, BGC. This role requires going to our office at least one day a week.
Role Hours
The expected working hours for this position are from 12:00 AM to 9:00 AM, based on the Philippine Time Zone (PHT).
About Point
✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.
✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage.
✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 15,000+ customers.
✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.
✨ Hybrid Collaboration, Connected Culture: Based in the Philippines, this hybrid role offers flexibility while fostering strong connection through in-person moments, cross-functional teamwork, and a people-first culture that prioritizes collaboration, belonging, and shared success.
About the role
The Office Facilities Manager / Office Administrator supports the Philippines Branch Office by managing a dual-strategy workplace consisting of a serviced office (current workspace) and a leased office (currently being established), both located within the same building in BGC, Taguig.
This role ensures smooth daily operations, manages the transition and setup of the leased office, oversees vendor and service provider relationships, ensures compliance with Philippine workplace and safety regulations (DOLE OSH Standards, RA 11058, DO198-18), and delivers an excellent employee experience for branch staff.
Your responsibilities
1. Facilities Management Across Two Workplace Types (Same Building)
- Oversee daily operations of both the serviced office and the leased office.
- Conduct routine inspections and ensure both spaces comply with DOLE OSH Standards and building rules.
- Coordinate with the serviced-office provider for service quality, escalations, and entitlements.
- Manage building systems, maintenance, and repair activities within the leased office area.
2. Vendor, Operator & Contractor Management
- Act as the primary point of contact for the serviced-office operator and all external vendors.
- Manage vendors for cleaning, pantry, security, maintenance, pest control, and office services.
- Negotiate contracts, ensure SLA performance, monitor quality, and validate invoices.
- Ensure all contractors follow safety orientation requirements and building access policies.
3. Reporting, KPIs & Performance Tracking
- Develop and track KPIs for PH branch facilities operations (vendor performance, incident logs, service turnaround, utilities tracking, occupancy, cost per seat).
- Prepare monthly/quarterly facilities reports for PH branch leadership and, if required, regional/global Ops.
- Maintain complete documentation for compliance audits, building admin inspections, and OSH reporting.
4. Workplace Services & Employee Experience
- Deliver a high-quality, hospitality-driven workplace experience for PH branch staff.
- Oversee reception support (if provided), mail handling, pantry operations, meeting room readiness, and office supplies.
- Ensure ergonomic setups and comfortable, well-maintained office environments.
- Implement feedback loops, employee satisfaction surveys, and service improvements.
- Partner with HR for onboarding processes (desk setup, access badges, equipment readiness).
5. Space Planning & Workplace Transitions
- Manage seat planning and space allocation as the branch transitions from a serviced-only setup to a hybrid workspace (serviced + leased).
- Coordinate seating maps, workstation adjustments, and team moves within the same building.
- Ensure layout and capacity plans are safe, compliant, and aligned with space needs.
6. Project Management: Leased Office Fit-Out & Setup (Enhanced)
- Lead the setup, renovation, or fit-out of the leased office space within the building.
- Coordinate with contractors, architects, engineers, building administration, IT, and HR.
- Manage project timelines, budgets, documentation, permits, and quality control.
- Oversee change management and the migration of teams between spaces.
7. Health, Safety & Regulatory Compliance
- Ensure full compliance with DOLE OSH Standards, RA 11058, DO198-18, LGU regulations, and building safety codes.
- Serve as or support the Safety Officer (SO1/SO2) for the PH branch.
- Coordinate fire and evacuation drills with building management.
- Maintain safety logs, incident reports, first aid kits, PPE, and emergency equipment.
8. Business Continuity, Emergency Response & Risk Management
- Develop and maintain the PH branch’s business continuity plan.
- Coordinate emergency preparedness activities with building administration.
- Lead responses to power outages, natural disasters, and other disruptions.
- Ensure unified emergency protocols across both workspaces.
9. Budgeting & Financial Oversight
- Prepare and manage the PH facilities budget, including utilities, vendor services, maintenance, pantry, and office supplies.
- Validate vendor invoices, track spending, and support Finance with reporting and forecasts.
- Identify cost efficiencies without compromising service quality.
10. Administrative Support & Branch Events
- Manage procurement, purchase orders, vendor documentation, asset logs, and office inventory.
- Support planning and execution of PH branch events (town halls, staff engagement activities, leadership visits).
11. Work Hours, On-Call Coverage & Flexibility
- Provide occasional after-hours or weekend support during project phases, maintenance work, or emergencies.
- Serve as the on-call escalation contact for facility-related issues.
- Move between the serviced and leased offices within the building as needed.
About you
Experience
- 3–5+ years of experience in facilities management, office administration, workplace operations, or similar roles.
- Experience supporting Philippines-based corporate offices required.
- Experience managing serviced offices and/or leased space setups is strongly preferred.
- Background in office fit-outs or renovation projects is highly desirable.
- Safety Officer experience (SO1/SO2) is an advantage.
Skills & Competencies
- Strong understanding of Philippine OSH Standards, RA 11058, DO198-18, LGU and building codes.
- Excellent vendor management and negotiation skills.
- Strong project management and problem-solving capability.
- High customer-service orientation with a focus on employee experience.
- Ability to work on a hybrid setup with flexibility to report onsite as the business needs
- Strong communication skills in English and Filipino.
- Ability to manage multiple responsibilities within the same building environment.
- Calm under pressure and capable of handling urgent, time-sensitive situations.
Technical Knowledge
- Familiarity with PH building systems (HVAC, electrical, CCTV, access control).
- Proficiency in Google Workspace
- Experience with facilities tools (CAFM/CMMS, Envoy, ticketing systems) is a plus.
Education & Certifications
- Bachelor’s degree in Facilities Management, Business Administration, Engineering, Operations, or related fields preferred.
- DOLE-accredited Safety Officer Certification (SO1/SO2) preferred.
- Additional certificates in project management or facilities management considered a plus.
Our benefits
- Competitive Pay: Market-leading salary with regular reviews and comprehensive health insurance for you and your dependents.
- Career Advancement: Benefit from structured development programs, promotions, and certifications.
- Work-Life Balance: 18 holidays, and hybrid work options in a supportive environment.
- Global Experience: Collaborate with an international team and learn from global practices.