OFFICE AUTOMATION CLERK

OFFICE AUTOMATION CLERK

Department: Department of the Air Force

Location(s): Altus AFB, Oklahoma

Salary Range: $36825 - $46868 Per Year

Job Summary: The primary purpose of this position is: To use varied and advanced functions of word processing software to produce awide range of documents and to perform miscellaneous clerical support.The organizational location of this position is: 97th Air Mobility Wing, 97th Maintenance.

Major Duties:

• Uses varied and advanced functions of word processing software to create, format, modify, edit, and print a variety of letters, reports, memos, and other textual documents. Uses advanced functions to generate tables of contents, import graphs or databases, create glossaries, and align multiple columns. Performs such functions as add, copy, correct, delete, or move text; automatically print document identification or other notations at the top or bottom of each page; automatically number pages; create form letters and automatically merge these with mailing lists; check documents for spelling errors; designate some characters as boldfaced, underlined, and/or italic; and search for and change specific text within a document. Prepares a wide variety of recurring correspondence, internal reports, and other documents from information obtained from the staff, files, and other sources and reviews and finalizes documents prepared by others. Composes routine, nontechnical correspondence, such as requests for information. Proofreads/edits correspondence and documents for correct grammar, spelling, capitalization, punctuation, and format. Reviews and processes incoming and outgoing correspondence, materials, publications, regulations, and directives. Screens incoming mail to identify what needs to be brought to the attention of the supervisor, referred to appropriate staff, or rerouted to other organizations/offices. Establishes suspense dates as directed by the supervisor and brings to supervisor's attention those that cannot be met by requested dates. Reviews outgoing correspondence for procedural and grammatical accuracy and conformance with administrative requirements. Downloads publications from electronic systems and distributes as required. Receives and directs telephone calls or visitors. Ascertains the nature of the call or visit and provides complete and clear information that addresses most routine or procedural issues. Based on general knowledge of the organization, refers telephone callers and visitors to appropriate staff or office. Personally answers routine, nontechnical requests for information such as status of reports, suspense dates, and similar readily available information. Provides follow-up on requests for information. Establishes, updates, and maintains office records of various types that may be needed or will assist in the efficient operation of the office. Maintains, purges, and disposes of office records/files in accordance with established regulations and procedures. Assists staff with clerical and procedural requirements and instructions. Makes travel arrangements such as scheduling transportation, making reservations at hotels, and preparing travel orders. Prepares and consolidates time and attendance records in accordance with established procedures. Requisitions office supplies, printing support, and related materials.

Qualifications: In order to qualify, you must meet the general experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative positions. GENERAL EXPERIENCE: Applicants must have at least one (1) year of general experience at the next lower grade GS-03, or equivalent in other pay systems. Examples of general experience includes I have at least one year of general experience. General experience is progressively responsible clerical, office, or other work that indicates my ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. OR EDUCATION: Two years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college, or university. NOTE: You must submit a copy of your transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience as described above may be used to qualify for this position. NOTE: You must submit a copy of your transcripts. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of word processing automation software functions to support office operations and produce a variety of textual documents, such as letters, reports, memos, and form letters. 2. Knowledge of correct grammar, spelling, punctuation, capitalization, and format to accurately prepare and edit written correspondence and reports. 3. Knowledge of rules, procedures, or operations applied to clerical assignment to perform the routine, procedural work of the office, such as preparing and editing documents, maintaining files/records, making and preparing travel arrangements, screening telephone calls and visitors, and processing mail. 4. Knowledge of filing systems and procedures and the subject matter content of the materials being processed. 5. Skill in typing; a qualified typist is required. 6. Ability to locate, assemble, and compose routine, nontechnical information for recurring reports and inquiries. Ability to communicate effectively, both orally and in writing, using tact and courtesy. Ability to plan, organize work, and meet deadlines. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How to Apply: The complete Application Package must be submitted by 11:59 PM (ET) on 12/01/2025 To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12836562 To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process. To apply for this position, you must provide a complete Application Package which includes: 1. Your Resume. If you submit more than one resume, only the most recent will be reviewed. The "most recent" is considered the resume with the latest timestamp. Resumes may not exceed two pages. The two-page resume ensures the most relevant experience is reviewed and considered, which is a common practice in both the public and private sectors. Resumes exceeding two pages will be removed from consideration. Additional information on how to complete or update your resume may be located here. For qualification determination your resume must contain hours worked per week and dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient, and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09. Current Federal Civilian Employees may list any relevant performance related rating (given within the last three years) and/or incentive awards in your resume. Do NOT include photographs, inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume. If the resume you submit contains such information you will not be considered for this vacancy. Your name, first and last, MUST be included on your resume. 2. A complete Application Questionnaire 3. Additional Required Documents (see Required Documents section). Ensure all submitted documents contain your full name. 4. Help recruiters find you. Make your resume and profile searchable, which means recruiters may contact you about possible jobs. Additional information may be located here. PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan. Human Resources WILL NOT modify or change any answers submitted by an applicant.

Application Deadline: 2025-12-01