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Day - 08 Hour (United States of America)
This is a Stanford Health Care Tri-Valley job.
Job Summary
The Office Assistant is responsible for performing front office administrative duties in the Breast Imaging department, including handling images requests, processing reports, and ensuring the timely follow up with outside facilities for diagnostic exams and screenings. The Office Assistant will work closely with Patient Care Coordinators to ensure a seamless flow of information and to provide exceptional patient support throughout the process.
Essential Functions
The essential functions listed below are general examples and not a description of comprehensive duties. Specific duties and responsibilities may vary depending on department or program needs without changing nature or scope of this position or level of responsibility. May be asked to perform other duties as assigned.
Provides team support to Patient Care Coordinator, Technologist, and Radiologist.
Answers phones promptly, forwards and/or takes accurate messages accordingly.
Requests Outside Images: Work on status reports to request images from outside facilities
Upload CDs/reports from external facilities to Sectra PACS
Process images that are pushed through Ambra (image management system) to Sectra PACS
Actively search in Ambra for outside images
Follow-up on Image Requests
Process email requests from the TV Scheduling Team for outside images
Follow up on pending prior images for patients with past screening appointments
Attends department staff meetings and in-service programs as assigned
Employee must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford Healthcare –Tri-Valley’s patient-experience and represents a framework for patient-centered interactions
Job Qualifications
Education
High School Diploma or equivalent
Associates or higher degree desired.
Experience
Two years of Office Assistant experience required
One or more years of Diagnostic Imaging experience preferred
Knowledge, Skills, and Abilities
Knowledge of medical terminology and industry
Ability to work varied shifts.
Strong communication and interpersonal skills
Strong attention to detail
Strong customer service skilled
Strong computer skills. Proficient in Microsoft Word, and Excel
Works well as a team player, but also autonomously
Knowledge and skill necessary to provide care appropriate to the age of the patients served in their assigned areas.
Knowledge of quality management, safety and joint commission standards as it relates to job.
Physical Demand and Working Conditions
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Equal Opportunity Employer
Equal Opportunity Employer Stanford Health Care - Tri-Valley (SHC - TV) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $25.76 - $34.00 per hourThe salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.