Nursing Assistant (Emergency Department)

Nursing Assistant (Emergency Department)

Department: Department of Veterans Affairs

Location(s): Asheville, North Carolina

Salary Range: $38985 - $63651 Per Year

Job Summary: The Nursing Assistant is a member of the health care team who helps assure that each patient/resident attains optimal physical, physiological, emotional, cultural and social well-being at the Charles George VAMC. The Nursing Assistant provides direct patient care to patients/residents on a regular and ongoing basis in the Emergency Department. The NA practices under the supervision of a Registered Nurse, who is accountable for assuring adherence to standards of care.

Major Duties:

• The primary duties of the Nursing Assistant may vary by assignment. Duties include, but are not limited to: Assist nursing staff with patient transport to various areas within the hospital including ED, wards, critical care units, clinics, diagnostic treatment areas, and to discharged area. Bring patients back from ED exam area (explain what to remove)-assist them to the assigned stretcher. Make comfortable with warm blankets if needed. Assist patient when surgery/procedure has been cancelled or when they are ready for discharge; get family, dc IV. assist to dress, etc. QC the glucometer and performs CBG as necessary. Re-stock and maintain exam rooms, wipe down surfaces, and prepare rooms for next patient. Assist patients with going to the bathroom, answer call lights. Perform EKGs when needed. Assist in providing messenger type activities and other ancillary support activities. Deliver specimens to the labs. Deliver equipment/supplies to/from other departments. Assist in triage with obtaining vital signs and obtaining lab specimens. Check the blanket warmer and stock as needed. Restock with linens and pillows. Assist with cleaning equipment and stretchers in the Emergency Department. Transport the OR/PACU equipment to and from storage areas. Maintain environmental safety by organizing the areas and hallways to keep them clutter-free. Assist in getting the area ready for the next shift by restocking and organizing equipment. Wear personal protective equipment when interacting with the patients as indicated. Comply with infection control policies/ procedures. Comply with HIPPA and information security policies/procedures. Report all incidents and/or accidents to the supervisor immediately. Treat all patients, visitors, employees, and volunteers with respect, understand the mission and the vision of the Charles George VA Medical Center and uphold organizational core values; Integrity, Commitment, Advocacy, Respect, and Excellence. Answer phone calls, contact physicians, relay messages as required by position. Perform other direct and indirect patient-care related tasks as assigned by the Nurse Manager, Assistant Nurse Manager, and charge nurse. Work Schedule: Variable; 8 & 12 hour tours - 11:30 AM to MN and 3:30 PM to MN with weekend and holiday requirement. Virtual: This is not a virtual position Functional Statement #: 0000 Relocation/Recruitment Incentives: Recruitment Bonus of up to $5,000 based on percentage of salary, to be paid in one installment upon hire with a one year service agreement. Preferred Experience: Experience working in the Emergency Department.

Qualifications: Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience or Education or Training: Six months of general experience. Experience must demonstrate the ability to acquire the knowledge and skills to perform the work of a NA; OR One year of education above high school with courses related to the NA occupation; OR Completion of an intensive, specialized, occupation-related [training] course of study [or program] of less than one year as a NA may also meet in full the experience requirements for GS-03. English Language Proficiency: NAs must be proficient in spoken and written English in accordance with VA Handbook 5005, part II, chapter 3, section A, paragraph 3j. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: GS-03: Experience and Education. None beyond the basic requirements. Individuals assigned as GS-03 NAs are considered to be at the entry level and are closely supervised. GS-04: Experience. One year of specialized experience as a NA or experience in another medical field (licensed practical nurse, health technician, hospital corpsman, etc.), performing technical and nursing skills requiring knowledge of the human physical and emotional states, therapeutic communication, and technical skills required for basic and intermediate treatments; OR, Education. Successful completion of 2 years above high school in an accredited institution with courses related to nursing care, health care or in a field of study appropriate to the specialization of the position, such as education in a program for psychology, psychiatric, or operating room technicians; AND Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition, the candidate must demonstrate the following KSAs: Ability to provide a range of patient/resident care and contribute to the completion of the nurse care plan and recovery of patients/residents. Ability to observe patients/residents' or resident's physical or emotional status and refer deviations and/or problems to supervisor in a timely manner Ability to properly use equipment, materials and supplies in simple diagnostic and treatment procedures such as bladder scan, continuous passive motion device, blood glucose monitoring machine, specimen collection, etc. Ability to communicate effectively with patients/residents, their families and other health professionals. GS-05: Experience: One year of progressively responsible assignments and experience equivalent to the GS-4 level which demonstrates knowledge, skills, and abilities that are directly related to the specific assignment. In addition, the candidate must demonstrate the professional KSAs in subparagraph (c) below; OR, Education: Successful completion of a 4-year course of study above high school leading to a bachelor's degree that included 24 semester hours of courses related to health care or possession of a bachelor's degree; AND, Demonstrated Knowledge, Skills, and Abilities (KSAs): Ability to assist in the full range of nursing care to patients/residents with physical and/or behavioral problems in a hospital, long-term care or outpatient setting under the direction of a Registered Nurse and/or Licensed Vocational Nurse/Licensed Practical Nurse. Ability to communicate orally with patients/residents, families, interdisciplinary team and other personnel. This includes serving as a preceptor to new NAs by assisting with the coordination of their orientation and overseeing/assessing their practical experience while in a clinical setting. Ability to recognize and react to emergent patient/resident care situations and intervene while waiting for assistance. For example, recognizing need for basic life support, controlling bleeding and assisting with behavior crisis, etc. NOTE: Students/trainees may be appointed in accordance with 38 U.S.C. § 7405(a)(1)(D). See Part II, Chapter 3, paragraph 5 of VA Handbook 5005.Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.The full performance level of this vacancy is 05. The actual grade at which an applicant may be selected for this vacancy is in the range of 03 to 05.Physical Requirements: See VA Directive and Handbook 5019. Employee Occupational Health Service for requirements. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-05. The actual grade at which an applicant may be selected for this vacancy is GS-03 to GS-05. Physical Requirements: See VA Directive and Handbook 5019. Employee Occupational Health Service for requirements.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 03/25/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12909281. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Application Deadline: 2026-03-25