Nurse Navigator-UMHC - SCCC Site Disease

The Nurse Navigator 3 educates patients and their families about their diagnosis and assures timely scheduling of the first appointment, and coordination of care after, and supports the patient throughout the care continuum. The Nurse Navigator 3 liaises between patients, families, caregivers, and the multidisciplinary care team to provide appropriate information and resources during the diagnostic evaluation. The incumbent ensures a commitment to quality patient care, implements creative and innovative ways to meet the diverse needs of the patients, and enforces best practices. The Nurse Navigator 3 also guides lower-level staff and handles more complex or unusual situations.

CORE JOB FUNCTIONS
1. Triages new patient appointments to the appropriate provider(s) and ensures timely scheduling of initial appointments.

2. Reviews outside medical records for appropriate scheduling.

3. Assess barriers to care and refers to support services, local, and national organizations when needed.

4. Educates on the treatment plan for patients based on diagnosis.

5. Supports patients throughout the care continuum.

6. Counsels individuals and patients on positive health practices.

7. Collaborates with a multidisciplinary team of experts to outline the best treatment for patients.

8. Performs holistic evaluation of specialty population, making use of enhanced proven techniques and procedures to achieve better results.

9. Implements the improvement of patient care, and healthcare policies and resources.

10. Mentors other healthcare professionals by functioning as a preceptor or coordinating preceptors for visiting professionals, students, new graduates, and orienteers.

11. Maintains professional knowledge by affiliating with professional and technical organizations, and participating in applicable continuing education programs, conferences, seminars, and workshops.

12. Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS
Education:
Bachelor’s degree in relevant field required

Certification and Licensing:
Valid State of Florida RN license required Refer to department description for applicable certification requirements

Experience:
Minimum 4 years of relevant experience required

Knowledge, Skills and Abilities: - Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. - Teamwork: Ability to work collaboratively with others and contribute to a team environment. - Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. - Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.