Flextronics

NPI Quality Engineer

Mexico, Guadalajara Full time

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a NPI Quality Engineer located in Guadalajara, North Campus.

Reporting to the Design Quality Engineer the NPI Quality Engineer is responsible for requiring close collaboration with customers and cross-functional teams including Engineering, Manufacturing, and Program Management, ensuring quality requirements are clearly defined, implemented, validated, and sustained throughout the product launch lifecycle.

What a typical day looks like:

  • Develops and initiates quality standards, methods, and controls for inspection, testing, and evaluation during NPI phases.
  • Manages the introduction of new products, ensuring customer quality requirements are met from early development through mass production release.
  • Designs sampling procedures and develops forms, instructions, and methodologies for recording, evaluating, and reporting quality and reliability data.
  • Develops and implements methods and procedures for the disposition of nonconforming material and evaluates cost of quality.
  • Directs and coordinates personnel involved in product and process measurement, testing, and inspection during pilot builds, pre-production runs, and launches.
  • Compiles training materials and conducts training sessions related to quality control and NPI activities.
  • Supports Product Engineers and Quality Program Managers in customer-facing interactions, addressing quality issues during builds and launches.
  • Ensures availability, accuracy, and integrity of quality data; consolidates and reports NPI quality results.
  • Initiates and drives corrective actions using structured methodologies (8D, APQP, PPAP/PIPAC) and ensures timely and effective closure.
  • Assists in the development and implementation of internal and external audits related to new products and processes.
  • Develops, applies, revises, and maintains quality standards for manufacturing processes, sub-assemblies, and finished products.
  • Designs and implements inspection and test methods to evaluate the precision and accuracy of products and production equipment.
  • Analyzes quality reports, customer feedback, and returns; recommends and implements corrective and preventive actions.
  • Establishes programs to evaluate capability, precision, and accuracy of production, testing, and measurement equipment.
  • Approves product, process, and equipment qualifications prior to release to production.
  • Acts as a quality liaison with customers and, when required, regulatory bodies during the NPI process.
  • Actively participates in launch reviews, including Launch Reviews, Redlines, and Launch Boxes.

The experience we’re looking to add to our team:

  • BA/BS or equivalent work experience.
  • Experience as a NPI Quality Engineer.
  • Fluent English (spoken and written).
  • Preferred background in electronics manufacturing and/or assembly environments.
  • Strong knowledge of structured problem-solving methodologies: 8D, APQP, PIPAC.
  • Proven experience in direct customer interaction.
  • Availability to support production builds and customer visits, with scheduling flexibility.
  • Strong leadership, communication, and cross-functional collaboration skills.
  • Experience in personnel management.

What you’ll receive for the great work you provide:

  • Competitive Salary.
  • Life & Medical insurance.
  • Christmas Bonus.
  • Food Coupons.
  • Saving Fund.
  • Life Insurance.

KJ12

Job Category

Quality

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).