North America Strategic Initiative Manager

Manager, North America Strategic Initiatives

Are you ready to help shape strategic initiatives that drive the growth of our North America business? Do you have strong project management skills and a passion for cross-functional collaboration? Are you looking to join a diverse, forward-thinking organization where your contributions make a real impact? Then it’s time to join Western Union as a Manager, North America Strategic Initiatives.

Western Union powers your pursuit

In this strategic role, you will lead and support key initiatives that advance growth, efficiency, and alignment across the North America business. As a critical partner to senior leadership, you will drive cross-functional project execution, provide analytical insights that shape strategic decision-making, and facilitate clear communication to ensure successful delivery of high-impact initiatives. Your expertise will help prioritize resources, strengthen organizational collaboration, and accelerate progress toward our regional and corporate objectives.

Role Responsibilities

• Support the development, management, and execution of strategic initiatives that drive regional growth, revenue enhancement, and operational efficiency.
• Coordinate cross-functional projects from planning through execution, ensuring alignment with strategic priorities, key milestones, and business outcomes.
• Partner with senior leaders across departments to support strategic planning, problem-solving, and decision-making activities.
• Prepare high-quality presentations, reports, dashboards, and communications for leadership forums, including Monthly Business Reviews and Operating Plans.
• Facilitate internal communications and assist with planning for leadership meetings, organizational updates, and strategic reviews.
• Contribute to change management efforts by supporting communication, alignment, and adoption of strategic initiatives across teams.
• Monitor project performance, identify risks or roadblocks, and recommend solutions to improve effectiveness and efficiency.
• Conduct analysis to support strategic assessments, initiative prioritization, and measurement of business impact.

Role Requirements

• Bachelor’s degree in Business Administration, Accounting, Finance, Math, or a related field or equivalent experience; an advanced degree (e.g., MBA) is a plus.
• 7+ years of relevant experience in strategy, project management, business operations, finance, or a similar cross-functional role; equivalent experience considered.
• Demonstrated ability to manage multiple complex projects with strong organizational, planning, and time-management skills.
• Strong analytical and financial skills with the ability to interpret data, develop insights, and support strategic recommendations.
• Excellent communication and presentation skills, including experience preparing materials for senior leadership.
• Proven ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels.
• Ability to navigate a matrix organization and build strong relationships across diverse teams.
• Experience supporting strategic planning, business reviews, or organizational transformation initiatives is preferred.
• Ability to work independently in a fast-paced environment while maintaining attention to detail and a proactive, solution-oriented mindset.

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

  

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/ 

  

Salary 

The base salary range is $105,000 – 130,000 USD per year. Total on target compensation includes a base salary plus a variable target incentive that aligns with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Benefits 

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. 

  

Your United States – Specific Benefits Include 

• Flexible Time off  
• Medical, Dental, Vision, and Life Insurance 
• Global Adoption Assistance 
• 401K Plan
• Parental Leave 

  

Location (Hybrid): 78 SW 7th St., Miami, FL 33130

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-SS2 #LI-Hybrid

Estimated Job Posting End Date:

12-29-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.