NOC Senior Desk Officer

NOC Senior Desk Officer

Department: Department of Homeland Security

Location(s): Washington, District of Columbia

Salary Range: $121785 - $158322 Per Year

Job Summary: This position is located in the Department of Homeland Security (DHS), Office of Situational Awareness (OSA). The primary purpose of this position is to serve as a Technical Standards Officer (TSO) for their cell, team, or desk. A TSO has the authority to set processes and procedures using their institutional knowledge and sets training base lines for others covering all duties and responsibilities for one or more cells and desks within a cell. Non-BU: This is a non-bargaining unit position.

Major Duties:

• As a NOC Senior Desk Officer, GS-0301-13, your typical work assignments may include: While working on a NOC Team will be assigned to support one or more of the four cells, including the Communications Cell, Situational Awareness Cell, Information Sharing and Data Management Cell, or Collaboration and Administrative Coordination Cell. If supporting the Information Sharing and Data Management Cell, collecting, cataloging, analyzing, and disseminating information to various data and information sharing tools, portals, and sites. Must be capable of quickly recognizing critical, time sensitive information, and take immediate action to alert appropriate NOC Watch personnel of breaking events impacting Homeland Security. If supporting the Communications Cell, must be able to think quickly to convey critical information as a moderator for teleconferences or video conferences. If supporting the Situational Awareness Cell, must quickly scan, select, validate, de-conflict and collate disparate event and incident information to write a succinct summary, and use dashboards, common situational awareness tools, and geospatial software to create geospatial graphics and products. All DHS-HQ announcements have a 5 business day open period due to the number of applications received. This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first. View common definitions of terms found in this announcement: Common Definitions.

Qualifications: Specialized Experience To qualify for the GS-13, you must have at least one year of specialized experience equivalent to the GS-12 grade level in the Federal service, or comparable experience not gained through Federal service. Such experience is defined as: Responsible for understanding, cataloging, recording metrics, and analyzing the data and metrics available from multiple agencies dealing with all matters affecting the homeland security environment. Recognizing critical, time sensitive information, and taking immediate action to alert appropriate personnel. Knowledge and skill in utilizing analytical/statistical techniques to report on emergency management issues. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Substitution of education in lieu of specialized experience may not be used for this grade level. All qualifications and eligibility requirements must be met by the closing date of the announcement. Time-in-grade: Current General Schedule (GS) federal employees, and those that have served in GS positions within the last 52 weeks, must have served 52 weeks at the next lower grade, or a combination of the next lower grade level and an equivalent band in the federal service by the closing of this announcement. Note: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment ("position occupied" block 34 on the SF-50 should show a "1"), tenure group (block 24 should show a 1 or 2), grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s dated a year apart within the same grade/job). If you have promotion potential in your current position, please provide proof. IF YOU DO NOT SUBMIT ALL OF THE REQUIRED DOCUMENTATION, YOU WILL NOT RECEIVE CONSIDERATION AS A STATUS CANDIDATE. National Service Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Essential Personnel Position - This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations. (5 U.S.C. 7501-7533 and 5 CFR, Part 752, as applicable).

How to Apply: To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and or required supporting documentation. Please see the "Required Documents" section for additional information. All application materials, including transcripts, must be in English. Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM eastern standard time on the date the announcement closes. Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. To preview the questionnaire please click the link below: https://apply.usastaffing.gov/ViewQuestionnaire/12913097. It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application. To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete. Applicants must submit all required documentation to properly qualify for this position.

Application Deadline: 2026-04-30