Night Shift Manager

This role is in support of Cencora's wholesale distribution services in Europe

operating through our Alliance Healthcare business.

Job Title:  Night Shift Manager                    

Salary: £38,000 - £43,000   depending on experience

Hours: 40 per week

Shift pattern: Monday to Friday 19:00 hrs– 03:00am

           

                 

Job Purpose:        

To effectively manage the Transport operation in order that efficiency and people management is maximised and the best results are achieved.

Key Accountabilities

• Manage the Transport operation and staff
• Maximise the ongoing efficiency of the shift and ensure the accurate loading of the delivery fleet.
• Ensure that overheads and labour costs of the night shift operation fall within targeted costs through the implementation of robust control mechanisms
• Maintain the highest levels of operating standards in line with customer and company expectations and legislation.
• Ensure compliance to standard operating procedures, contractual requirements through the achievement of specific KPIs
• Monitor productivity performance and agreed KPIs with the Fleet and Transport  Manager and ensure targets are met or exceeded
• Manage local relationships with internal and external customers.
• Gather information received from the shift to brief the team or individuals on performance.
• Ensure good housekeeping standards are maintained in all areas.
• Ensure the department meet all Health & Safety requirements and Direct Reports are aware of their responsibilities.
• Ensure compliance to standard operating  procedures

• Investigate customer services issues, provide prompt feedback and implement remedial actions to prevent similar issues
• Provide effective leadership and motivation through regular team briefings
• Take appropriate steps to maintain investors in people accreditation, agreeing clear objectives for direct reports and monitor performance through annual appraisal process as per company guidelines.
• Always monitor and maintain security protocols.

• Take responsibility for all areas of people management for direct reports including coaching and nurturing talent and motivating the team through effective leadership
• Provide coaching and guidance to colleagues in areas of responsibility
• Work closely with management colleagues to drive efficiencies across the Service Centre promoting a culture of continuous improvement

Competencies

• · Coaching – Providing timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.

• Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

• Customer Focus – Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.

• Information Monitoring – Setting up ongoing procedures to collect and review information needed to manage an organisation or ongoing activities within it.

• Managing Conflict – Dealing effectively with others in an antagonistic situation; using appropriate inter-personal styles and methods to reduce tension or conflict between two or more people.

• Stress Tolerance – Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others in the organisation.

• Technical/Professional Knowledge – Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.

• Work Standards – Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Knowledge, Skills and Experience Required:

•     Experience of managing commercial vehicles and professional drivers
•     TMCPC desirable

Key Working Relationships:

• Service Centre management and colleagues
• Regional personnel
• External customers

.

Level of Decision Making:

• Make recommendations for the improvement of processes and procedures
• Implementation of corporate processes and procedures in a consistent manner in line with company requirements
• Make recommendations for improvements in area of responsibility
• Working with management colleagues to develop a culture of continuous improvement across the service centre and making recommendations to Service Centre Manager

Additional Information:

• All management roles within the Service Centre will need to be “on call” for emergency orders
• All management roles within the Service Centre will need to participate a weekend working rota

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: Alliance Healthcare Management Services Limited

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned