Hyperion Group

New Business Team Leader

Perth - Caledonian House Full time

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Role

Overall management of the Perth New Business team for the Sport & Entertainment Regions. Reporting into the Head of S&E Regions, and working closely with Divisional Heads within S&E Regions to execute projects driving new business generation through telesales and lead generation.

What you'll do

Management:

  • Building an efficient team with efficient processes.

  • Working with the Divisional heads to deliver new business projects and achieve financial targets.

  • Working closely with the Data Team

  • Working closely with the Marketing team in order to feedback success / failure on supporting marketing campaigns.

  • Ensuring campaigns are planned, structured and communicated to all stakeholders to ensure we maximise the potential success of these

  • Provide support, guidance and encouragement to the team members to build a high performing team.

  • Management of data – telesales, leads, quotes, and new business won.

  • Feedback from 121’s and Performance Review 

  • Work together with Divisional Director to develop a three year strategic approach to developing your area

  • Review and analysis at the end of Projects to ensure continuous improvement.

Financial:

  • To deliver the income budget for FY26 for your area of responsibility and achieve / exceed the budget through new business generation.

  • Working with the Divisional heads to deliver Projects in order to achieve New Business Budgets

  • Pipeline management and reporting, both at project and divisional level.

  • Lead generation and sales activity management and reporting against targets.

  • Reporting weekly on activity vs target, plus end of project reporting.

Staff Development:

  • To develop your team members so that they achieve higher standards of technical ability across a wider range of topics and develop their soft skills where required and in addition, make progress in their own professional exams and achieve qualifications.

  • Coaching and training the team – listening to calls, providing sales training and organizing other training based on individuals needs.

  • Assessing training needs of the teams and developing training plans.

  • Reviewing audit results

  • Encourage and assist in CII study

Operational:

  • To run your area(s) in an efficient and compliant manner focusing on positive customer outcomes and providing quality products and services that meet our Client’s needs.

  • Driving efficient working practices

  • Managing day to day work allocation

  • Holding team members accountable

  • Ensuring compliant working practices in line with the OPM.

Who we’re looking for

  • Proven experience in a similar role, with a track record of successfully implementing structure and driving change within a team.

  • Strong organisational skills with the ability to create efficient processes and improve reporting.

  • Proactive, enthusiastic, and self-motivated approach to work.

  • Ability to identify inefficiencies and implement solutions that enhance team performance.

  • Excellent communication and leadership skills to support and guide a team of 7 based in Perth.

  • Demonstrated success in fostering a high-performing, well-structured team environment.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

  • Our successes have all come from someone brave enough to try something new

  • We support each other in the small everyday moments and the bigger challenges

  • We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent