About this role:
Wells Fargo is seeking a Network Engineer
In this role, you will:
Participate in the installation, support and maintenance of network infrastructure
Provide technical support to end users regarding hardware and application issues
Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational problems
Integrate, maintain, and consolidate network services including but not limited to switches, routers, firewalls, wireless networks and network security
Develop and follow best practices and operational procedures
Maintain documentation and comply with service administrative procedures, including change management and ticket updates
Utilize security and regulatory policies to design and implement foolproof secured network solutions
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Interact with internal customers
Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications:
2+ years of Network Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Monitor network alerts and events (F5, Cisco, Fortinet, Voice, SD‑WAN, etc.) through NMS tools.
Perform initial diagnosis, troubleshooting, and ticket creation in incident management systems.
Acknowledge and respond to alerts within defined SLAs/MTTA.
Resolve Level‑1 issues and follow defined runbooks and SOPs.
Perform basic troubleshooting for routers, switches, firewalls, load balancers, and VPN issues.
Assist in identifying false alerts and contribute to noise‑reduction activities.
Coordinate with L2/L3 teams for escalations, following proper communication channels.
Update tickets with accurate notes, logs, and resolution steps.
Maintain and enhance L1 documentation, runbooks, and knowledge‑base articles.
Ensure compliance with operational procedures and standardized workflows.
Work closely with global NOC/NMC teams for shift handovers.
Provide timely updates to stakeholders during incidents.
Participate in team huddles, quality reviews, and continuous improvement discussions.
Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, routing & switching).
Familiarity with Cisco IOS/ASA, Fortinet, and F5 concepts is preferred.
Exposure to monitoring tools (SolarWinds, Splunk, FortiAnalyzer, etc.).
Understanding of VPN technologies and basic firewall rules.
Strong analytical and problem‑solving ability.
Effective communication and ticket‑writing skills.
Ability to work in a fast‑paced, 24×7 operational environment.
Strong attention to detail and process‑driven mindset.
Bachelor’s degree in Engineering, Computer Science, IT, or equivalent.
0–2 years of experience in NOC/NMC or network support.
Certifications such as CCNA, Network+, or equivalent are a strong advantage.
Posting End Date:
19 Mar 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.