Network Engineer

Title:  Network Engineer

Location: DocGo Headquarters, 685 3rd Avenue New York, NY 10017

Salary Range: $80,000 - $100,000

Employment Type: Full time

Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k

About DocGo:

DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care. 

Job Summary:

The Network Engineer works on the implementation and upgrades of the network infrastructure as well as respond to issues related to the corporate network. This includes tasks such as: creating network diagrams, Standard Operating Procedures (SOPs)/Working Instructions (Wis), installing, configuring network hardware/software, performance monitoring, maintenance, inventory management, security, and troubleshooting issues. They will be engaged in multiple projects designing, deploying, monitoring, and evaluating our network systems and services between multiple platforms, protocols, and service providers.  They will be working with our various routers, circuits, WIFI, internet, switches, firewalls, ISPs, cabling, VPN connections, unified communications systems, call-center management, and security systems. The Network Engineer obtains work from our ticketing system and will be working with the IT director, security, various operation/project managers, ensuring security compliance for our network.

Responsibilities:

• Demonstrates advanced knowledge in a variety of technologies; serves as a point of escalation for complex network issues.
• Provide oversight for and ensures the proper engineering and installation of both partner and internal structure changes, as well as new implementations.
• Makes sure the projects and task assignments are completed in a timely manner as well as being functional and ensuring security compliance.
• Participates in network design, planning, site/data center surveys, recommendations for future infrastructure and security enhancements.
• Addresses ISP, circuit, firewall, router, switches, cabling, and security related work activities.
• Addresses documentation, inventory management, capacity planning and bandwidth needs.
• Responds promptly to incident tickets/tasks concerning network/voice issues.
• Works to maintain security and proper access to customer data.
• Proactively seeks out and understands new and developing technologies and trends.
• Performs other duties as assigned.
• Successful implementation of network design objectives.
• Projects and incidents are completed in a timely and responsive manner.
• Protect the integrity of customer data.
• Ensure the network is secure and meets compliance for SOC2 and HIPAA compliance.
• Perform maintenance and security of infrastructure devices.

Qualifications:

• Bachelor’s degree in computer science, or similar.
• Network Certifications are preferred but not required (e.g., CCNA, Network Security Expert (NSE)).
• Advanced level knowledge in networking
• A minimum of three (3) years of successful, in-depth work experience in relevant technical fields.
• Experience with Cisco networks, switches, and firewalls is required.
• Experience with Ruckus and Fortinet network devices is required.
• Advanced IT knowledge including, but not limited to, security clearance, firewalls, switches, network security
• Strong written and verbal communication skills
• Strong logic, reasoning, and analytical skills with the ability to troubleshoot/problem solve
• Ability to work independently and within a collaborative team
• Project management and Leadership skills

EEO/AAP Statement:  DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences.  DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position.  As the nature of business demands change so, too, may the essential functions of the position.