Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
Position Summary
Internships offered in our Health Plan division offer great learning opportunities for anyone planning to begin a career in health care. Interns will gain exposure to key functions of health plan operations and learn about some of the most important concepts needed to understand our health care system.
The Network Database team helps maintain the Customer Relationship Management (CRM) and claims payment system provider data by entering, documenting, and maintaining provider information, including credentialing applications and contracts, and researches and assists in resolving issues as they arise. The team also supports process functions related to the credentialing and recredentialing of health plan providers (including facilities) to ensure they meet the necessary requirements and credentialing standards/regulations (CMS/NCQA/DoD) for acceptance and continued participation as a network provider of Martin’s Point Health Care’s multiple health plans/product lines.
This internship will begin in late May and the duration of the internship program is 12 weeks. Please note that this is a hybrid working arrangement; some work will be done in our Portland offices and some remotely. Interns must live in Maine throughout the 12-week program.
Job Description
Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization.
Main responsibilities include:
- Supports strategic projects relating to our provider databases which may include updating records
- Helps with process improvement work to ensure accuracy of data
- Supports data compilation and helps maintain databases/spreadsheets to support operational tracking needs
Position Qualifications:
There are additional competencies linked to individual contributor, provider, and leadership roles. Please consult with your leader to discuss additional competencies that are relevant to your position.
Education
- Currently enrolled in a two or four-year undergraduate program, with a focus in Business Administration or Health Plan Policy preferred
Experience
- Experience working in an administrative and/or customer service oriented environment preferred
Skills
- Working knowledge of Microsoft Office products including Excel, or strong willingness to learn
Abilities
- Genuine interest in the health care field
- Ability to provide the highest level of customer service both to internal and external customers, with excellent interpersonal and communication skills
- Analytical and problem-solving skills with strong attention to detail
- Ability to handle confidential and sensitive information in a discreet and professional manner
- Ability to work independently along with work collaboratively across the department and organization
- Ability to prioritize tasks within an assigned project
- Effective time management skills
- Flexibility in tackling assignments of varying complexity
This position is not eligible for immigration sponsorship.
We are an equal opportunity/affirmative action employer.
Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact jobinquiries@martinspoint.org
Do you have a question about careers at Martin’s Point Health Care? Contact us at: jobinquiries@martinspoint.org