Network Compliance Manager

The Network Compliance Manager is responsible for maintaining a high degree of knowledge of Payment Network (Visa, Mastercard, American Express) operations, products, and services. Ensures compliance with Network Operating Rules and Regulations for all Payment Network brands issued by PCS. Leads bi-annual release event projects for PCS. Responsible for review and distribution of all Network communications and works with internal stakeholders to identify impacts and solutions to achieve compliance. Manages PCS noncompliance and negotiates waivers with Payment Networks as needed to mitigate fine exposure.

Responsibilities:

• Network Compliance and Communication Management

• Compliance with Network Operating Rules and Regulations for all Payment Network brands issued by PCS

• Oversight of regular system enhancements required by the Payment Networks, including identification, communication and management of related technical, financial, and operational impacts

• Review and analyze all network communications (mandates and bulletins) and master content, including business justification behind changes

• Review and distribute network communications, assess business impacts, research questions, and resolve issues through proactive engagement of internal and external stakeholders

• Manage Digital Certificate lifecycles, working with internal and external stakeholders to ensure certificates are updated/replaced ahead of expiration to support business continuity

• Maintain thorough and comprehensive project documentation

• Noncompliance and Waiver Management

• Identify and research business solutions, facilitate cross team coordination, and support project implementations

• Own Network Compliance-related Internal Controls and manage periodic audits and control testing by the BLQA group

Preferred Skills and Education:

• Bachelor’s degree in management or related field

• 8 years’ experience in Product or Project Management or Operations

• 5+ years of experience managing resources in the payments and/or operational area

• Comfort and acumen in dealing with fast-paced, highly ambiguous and rapidly evolving environment typical of early-stage business formation

• Strong working knowledge of the financial industry, card processing, card networks, and operations, including an understanding of how the money moves between platforms and related interchange and other card fee structures

• Demonstrated ability to ensure compliance controls and interpret regulatory requirements

• Strong written and verbal communication skills, including the ability to present across all levels of the organization

• Analytical, Critical thinking and problem-solving skills

• Highly organized with the ability to handle multiple projects simultaneously and experience implementing process changes and improvements

• Demonstrated ability to develop effective working relationships with business stakeholders at all levels, including executive managers and vendors, and excel in a large, complex organization

Keys to Success:

• Building long-term collaborative relationships

• Willingness to jump in and learn – often on short notice

• Engage across the organization

• Critical Thinking

• Self-leadership

• Drive results

• Foster innovation

• Personal energy

• Curiosity

• Resourcefulness

Location Expectations

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.