Salary: £35,809 to £41,593 per annum
Location: Birmingham, Lombard House – hybrid working arrangement
Hours: 36 hours per week
Contract Type: Secondment/fixed term contract – 12 months
We’re looking for a confident, customer focused Neighbourhood Response Officer to carry out neighbourhood management of properties in the North region.
You’ll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour.
Working collaboratively with other teams, external agencies and residents, you’ll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We’ll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.
You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You’ll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business.
If this sounds like an opportunity for you then take a look at the full role profile for more information here
Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here
Closing Date: Sunday 10th May 2026 at midnight
Applicants must have the ability to travel across regions as required.
This is a hybrid role with a base location at our office in Birmingham. Candidates will be expected to work from the office, as well as the ability to travel across the local region as and when required.
This post is subject to Basic Criminal Record Check Clearance.
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