nCino Technical Business Analyst

Management Level

Senior Associate

Job Description & Summary

Kia ora,

Innovate. Build. Reinvent. Make your tech skills count at PwC New Zealand.

At PwC, our purpose is clear: to build trust in society and solve important problems.

This is a place to keep growing. You’ll learn from the best, take on meaningful challenges, and make a lasting impact for our clients, our communities, and Aotearoa.

Ngā kōrero mo tēnei tūranga / About the role

Join our Customer Transformation team in Tāmaki Makaurau / Auckland or Pōneke/Wellington, where we partner with organisations to reimagine and digitise their lending and customer onboarding experiences, driving value and delivering lasting outcomes.

As an nCino Technical Business Analyst, you’ll play a key role in translating business needs into scalable, technology-enabled solutions on the nCino platform. You’ll help design and deliver leading-practice solutions tailored to the financial services industry, enabling faster, more efficient, and customer-centric experiences.

Your day-to-day could include:

• Lead workshops with business and technology stakeholders to analyse lending processes and identify opportunities for transformation
• Design and document nCino/Salesforce solutions that streamline loan origination, onboarding, and credit workflows
• Partner with developers and architects to translate requirements into build-ready user stories and functional specifications
• Configure and support implementation of nCino capabilities, ensuring alignment with best practice and client needs
• Facilitate testing activities, including UAT, to ensure high-quality delivery and successful adoption of new solutions

Ngā pūkenga ka kawea mai e koe, ka whakawhanakehia rānei i tēnei tūranga  / Skills you will bring or develop in this role

• 5+ years' experience working across Salesforce and/or nCino, with the ability to design and configure scalable, low-code solutions (preferably within the public sector, Financial Services sector, and/or Utilities sector)
• Salesforce certifications (e.g. Administrator, Business Analyst, or Platform App Builder) or a willingness to work towards these.
• Experience in business analysis within financial services, with an understanding of lending processes such as origination, onboarding, or credit workflows.
• Strong analytical and problem-solving skills, with the ability to translate complex business needs into clear, actionable requirements
• Proficiency leveraging AI and proven experiences using AI in a work context.
• Confidence in stakeholder engagement, including facilitating workshops and communicating effectively across business and technical teams
• Familiarity with Agile delivery approaches and a collaborative, team-oriented mindset.
• Ability to travel within New Zealand as needed.

Ngā āhuatanga hirahira o te mahi ki PwC / Highlights of working at PwC NZ

• Rewards - Discretionary bonus opportunities; generous referral bonuses; retail discounts & deals
• Growth - Global network; leadership development; A.I. tools and training; formal learning pathways
• Wellbeing - $250 annual wellbeing allowance; Life & income protection; Sonder/EAP/Headspace; 15 days’ paid sick leave; group-rate health insurance (eligibility applies)
• Reputation - PwC is known for shaping tomorrow. Join us and you’ll accelerate your career while helping clients and communities solve their most important problems.
• Flexibility - Flexible working; supportive coaching culture
• Time off - Two paid recognition days off provided each year during our annual summer shutdown period; purchase up to two extra weeks’ annual leave
• Whānau & community - Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteering leave

Mō te aha tāu e tatari ana? / What are you waiting for?

Belong to a community of problem solvers where differences are embraced. We’ll empower you with technology, coaching, flexibility and trust to make a meaningful difference. Learn more on our careers site at https://www.pwc.co.nz/careers.html.

Grow here. Go further.

Ngā whakautu ki o pātai / Your questions answered

Motuhake / Independence: Maintaining independence is fundamental to demonstrating that PwC has not been influenced by any relationships or situations that undermine our objectivity. This role requires an independence review process.

Tono tika mai / Please apply directly: We’re not currently partnering with recruitment agencies for this role. If you’d like to be considered, please apply directly - we’d love to hear from you.

Nau mai ngā tono wawe / We encourage early applications: This role may close before the listed date if we identify a suitable candidate.

Atamai hangahanga / A.I. usage: Please note that secure, A.I.-enabled tools may support parts of our recruitment process, but all applications are reviewed and decisions made by our people.

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Yes

Job Posting End Date