National Head of Account Management

Your mission

The National Head of Account Management offers a meaningful leadership opportunity to deliver the field strategy and execution for commercial launch of a first in class allogeneic cell therapy. The incumbent is responsible for the achievement of national sales target and the performance of the account team. This role will shape critical components of the commercial strategy such as the development of the treatment site activation strategy, customer engagement model, build out of the cell therapy account team and that team’s execution to ensure appropriate patients can benefit from this innovative product post approval.

The ideal candidate is Purpose-driven, agile leader with a strong entrepreneurial spirit, collaborative mindset and a demonstrated ability to inspire high-performing teams in a scaling organization. 

This role will report to the SVP, US Head of Commercial and be a core member of the US Commercial Leadership Team.

ESSENTIAL FUNCTIONS:

• Strategic Planning and Drive for Performance:
  • Develop and implement national account strategies to meet company objectives.
  • Implement comprehensive, rigorous account planning process across all customer-facing functions, as appropriate
  • Assess the commercial landscape by gathering insights on barriers and opportunities to develop differentiated commercial strategies
  • Partner with the US Value and Access to support patient access and positive experience
  • Identify and track relevant leading indicators for performance at the account level.
  • Set challenging but achievable sales targets and forecast sales performance.
• Team Leadership:
  • Lead, coach, develop, and motivate the national account team to achieve individual and team goals.
  • Regularly monitor individual and team performance, both remotely and in the field, developing plans of action accordingly to improve effectiveness.
  • Establish a positive, high integrity, high performance culture with consistently high levels of team and individual accountability.
  • Develop a motivational incentive compensation program
• Stakeholder engagement and customer centricity
  • Identify, develop and engage experts influential across the patient journey in the fields of hematology, transplantation or viral diseases, such as Opinion Leaders, therapeutic guideline committees, hospital/ transplant administrators, and medical societies.
  • Work with key site stakeholders to identify and efficiently implement processes for new cellular therapy adoption at sites (P&T, SOPs, contracting, cell therapy lab requirements) for appropriate HCT and solid tumor transplant patients.  Ensure high levels of customer satisfaction by addressing customer and patient needs, resolving issues promptly.
  • Be seen as a valued partner and representative of Pierre Fabre Pharma by all key industry stakeholders
• Compliance and Reporting:
  • Ensure all account activities comply with industry regulations and company policies.
  • Prepare and present regular reports on account performance, market trends, key customer insights, and strategic initiatives to senior management
  • Commercial Team - Establish positive, collaborative, trusting and productive relationships with other commercial team leaders (and across the broader Pierre Fabre organization)

REQUIRED EDUCATION AND EXPERIENCE:

• Experience in cell-therapies, stem cell/solid organs transplantation, or in hematology/oncology. Minimum of 15 years of commercial leadership within related Pharmaceutical, Biotech organizations required

• Experience in building, developing and successfully leading high performing Commercial teams as well as establishing foundational operational excellence
• Demonstrated experience of consistently leading teams to ethically meet or exceed their sales targets
• Demonstrated ability to establish a high engagement team culture, developing individuals and teams to maximize their potential
• An agile leader with the skill and business savvy to anticipate and where necessary quickly pivot to change in order to meet the needs of the business
• Deep proficiency in a broad number of commercial topics such as marketing, marketing operations/, sales analytics, sales leadership, account management, value/cost of care discussions, hospitalizations, drug pricing pressures, and reimbursement education.
• Excellent communication and presentation skills to drive innovation, creativity, and performance, demonstrating appropriate executive presence to positively represent the US Account Team both internally and externally
• Teamwork skills and an ability to work effectively with a variety of cross-functional colleagues across all professional levels
• Command of government and industry guidelines, regulations, laws, etc., for appropriate scientific/medical exchange and communication with customers.
• A high level of emotional intelligence to partner effectively with all stakeholders, internally and externally.
• Self-starter and comfortable operating in a “start-up" environment with diverse responsibilities.
• Relevant pharmaceutical industry regulatory and compliance guidelines and company policies.
• Ability to travel up to 50% or as dictated by business needs with occasional global travel

WORK ENVIRONMENT:

• Field-based position

• Regular daily and/or overnight travel expected up to 50%

LOCATION: US - National, remote.

Compensation and Benefits:

Anticipated Salary Range: $260,000 - $310,000

This range represents the base annual full-time salary for all positions within the applicable job grade. The actual salary offer will depend on a range of factors including experience, education, location, and other relevant qualifications. This position is also eligible for a Pierre Fabre bonus, commission, or incentive program in addition to the base pay.

Employees will be eligible to participate in a comprehensive benefits package that includes medical, dental, and vision coverage, voluntary benefits, a 401(k) retirement plan, a generous PTO policy, paid company holidays, and paid parental leave. Additional offerings include employee discounts on our products, professional development opportunities, and access to mental health and wellness programs

Pierre Fabre   

Pierre Fabre has been recognized by Forbes as one of the "World's Best Employers" for the 3rd year running. 

https://www.pierre-fabre.com/en-us 

True to My Nature 

Pierre Fabre is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender expression and identity, disability, genetic information, veteran status, military status, application for military service or any other class protected by state or federal law.