The National Account Manager (NAM) is responsible for developing and implementing the strategic growth plan for the designated customer(s). The NAM is responsible for driving account revenue growth, profitability, and the adoption of ResMed solutions. The NAM is the primary customer contact for all commercial interaction and provides the ResMed sales team with direction, leadership, and communication regarding the designated account(s).
Let’s talk about the role:
Coordinate with Senior Management, all levels of Sales and Sales Management, Marketing, New Business Development, Clinical, Customer Service, Finance, and Digital Healthcare Technology, to do the following:
National Account contract sales negotiation, including administration, contractual and regulatory compliance
Work in conjunction with the field sales team to uphold consistency, align and execute strategic directives
Develop sales goals for each account, report quarterly sales and trends
Generate and analyze intelligence necessary to communicate direction and leadership to the sales force
Effectively manage National Accounts budget to be cost-efficient
Elicit feedback on customer/market needs
Excellence in all forms of communication, including video and web conferencing
Establish, visit, and preserve an active network of both internal and external customers
Maintain knowledge of reimbursement environments affecting customer product lines, including non-ResMed services
Other duties as assigned
Let’s talk about you:
Working knowledge of Microsoft Office programs and Salesforce.com
Ability to effectively analyze sales figures and provide accurate sales forecasting
Ability to read, research, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports and professional business correspondence.
Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Strong negotiation skills.
Bachelor's degree or equivalent education and experience
A minimum of 10 years of successful outside sales performance in a business-to-business sale is required
Prior top-ranked Medical / Business-to-Business Sales
Motivated individual with demonstrated execution and results focus and accountability for continuous self-improvement along with an ability to act with a sense of urgency in all pursuits
Proficient knowledge of Microsoft Office - emphasis on Excel & PowerPoint
*Residency near the assigned geography is preferred but not mandatory.
We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees have Flexible Time Off (FTO), receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.
Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.
At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this position is: $112,000.00 - $140,000.00 - $168,000.00 USD Annual USD.
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.