LexisNexis® Risk Solutions

National Account Manager

Remote - USA - Nationwide Full time

About the Role

Account Managers serve as the primary liaison between LexisNexis Risk Solutions and its customers. Their core priority is to understand and address client needs quickly and effectively, building strong, long-term relationships grounded in trust and value delivery.

Within the Healthcare segment, the Account Manager is responsible for managing a portfolio of accounts, developing strategic partnerships with senior-level decision-makers and influencers, and ensuring a consistently high level of customer satisfaction.

Key Responsibilities

  • Build and maintain long-term relationships with key stakeholders across assigned healthcare accounts
  • Lead regular status updates and strategic review meetings to ensure value delivery and alignment with client expectations
  • Serve as the primary point of contact for client needs, concerns, and escalations
  • Triage client issues and coordinate cross-functional internal teams to deliver effective, timely solutions
  • Present clear, actionable solutions to clients and ensure follow-through
  • Track deliverables against contractual commitments to ensure all obligations are met
  • Validate invoices against delivery reports to ensure accuracy and compliance
  • Manage contract renewal timelines and lead renewal discussions to secure and grow revenue
  • Identify, develop, and close upsell opportunities within the existing customer base
  • Proactively uncover opportunities to introduce new products and expand account value

Performance Metrics

Success in this role is measured by:

  • Account retention
  • Overall account health
  • Revenue growth within the assigned portfolio

Qualifications & Skills

  • Strong consultative approach to account management
  • High empathy and emotional intelligence
  • Excellent communication and interpersonal skills
  • Active listening and problem-solving ability
  • Results-oriented mindset with strong commercial awareness
  • Sound business judgment
  • Skilled negotiation and influencing capabilities
  • Familiarity with the Healthcare Payer market preferred
U.S. National Base Pay Range: $65,600 - $109,200. Total Target Cash Range: $100,900 - $168,200. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $65,600 - $109,200. Total Target Cash Range for CO is $100,900 - $168,200. Base Pay Range for IL is $68,900 - $114,800. Total Target Cash Range for IL is $105,900 - $176,600. Base Pay Range for Chicago, IL is $72,100 - $120,200. Total Target Cash Range for Chicago, IL is $111,000 - $185,000. Base Pay Range for MD is $68,900 - $114,800. Total Target Cash Range for MD is $105,900 - $176,600. Base Pay Range for NY is $72,100 - $120,200. Total Target Cash Range for NY is $111,000 - $185,000. Base Pay Range for New York City is $78,700 - $131,100. Total Target Cash for New York City is $121,100 - $201,900. Base Pay Range for Rochester, NY is $65,600 - $109,200. Total Target Cash Range for Rochester, NY is $100,900 - $168,200. Base Pay Range for OH is $62,300 - $103,700. Total Target Cash Range for OH is $95,900 - $159,800. Base Pay Range for NJ is $74,074 - $118,326. Total Target Cash Range for NJ is $113,960 - $182,040. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. Application deadline is 04/28/2026.

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