Pfizer

National Account Director, Community Oncology Networks

United States - New York - Remote Full time

Role Description

National Account Directors for National Community Oncology Networks are tasked with building and maintaining strong relationships with the major national community oncology provider networks (such as AON and Athena). Serving as the main liaison for these networks' executive leadership, they oversee population health initiatives, communicate the value of our oral contracts, and collaborate with the National Accounts team on transactional matters. These directors work alongside the National Account TL and the National Account Collaboration Team, which includes GPO NADs, KADs/KAD TLs with member practices, assigned ABMs, OSADs, ODLs, relevant medical colleagues, and the brand teams. Additionally, the Community Oncology NAD supports commercial activities for prominent professional oncology organizations like NCODA and OnCare Alliance, engaging closely with Relationship Managers in the Patient Solutions A&PR Team.

Strong business acumen and an understanding of the complexities associated with the evolving healthcare environment are required for success. This includes a strong working knowledge of the Oncology market, and both Community Oncology and GPO dynamics. Outstanding project management & communication skills are critical including advancing quality-based initiatives at scale that mutually align with the Oncology BU’s portfolio priorities and the networks patient care and population health management priorities. NADs proactively strategize with Pfizer internal stakeholders (Commercial Teams, HQ platform Teams, National Accounts Team and other OAG colleagues) to execute in an alignment with Brand Team, Oncology BU and Pfizer organizational strategy.

Responsibilities

  • Monitoring of key market trends; prioritization of accounts and account opportunities; identification of areas of mutual interest between Pfizer and networks; development and execution of focused, strategic account plans for all assigned accounts with integrity
  • Advancing quality-based initiatives and projects with customers that mutually align with the BU’s portfolio priorities and the networks’ patient care and population health management priorities
  • Effectively and compliantly engaging appropriate customer targets (executive and administrative level personnel) with respect to pricing and value messages in support of the full Oncology portfolio
  • Appropriately and compliantly communicating and collaborating with cross-functional field-based colleagues aligned to the National Collaboration Team to ensure optimal and aligned appropriate coverage and engagement. Effective communication with KADs/KAD TLs that have accountability for member practices.
  • Aligning with HQ stakeholders ( Portfolio Marketing, Portfolio Acceleration and Brand Marketing teams) to ensure appropriate understanding of, and support for, achievement of KPIs and goal
  • Complying with all Corporate Policies and Procedures, while conducting all job-related activities with integrity and adherence to Pfizer’s high standards of business conduct.

Qualifications

  • 10+ years of pharmaceutical (or related) experience with a proven track record of performance and meeting organizational goals. 
  • 5+ years or more of demonstrated success in account management, with a strong track record of relationship management and securing results in customer-facing roles. 
  • 3+ years Oncology experience/expertise strongly preferred.
  • Demonstrated effectiveness in engaging Network Aggregator Accounts
  • Contracting experience preferred.  Demonstrated success working with GPOs and/or Specialty Oncology National Accounts.  Includes a full understanding of GPO member relationships and health care and provider-practice economics
  • Strong understanding of evolving healthcare landscape in US, including US Healthcare Reform, and impact on organized provider accounts/customers.
  • Demonstrated ability to successfully engage and deliver impact among executive/administrative level personnel at large accounts.
  • Demonstrated ability to think strategically and to formulate, develop, write, communicate and monitor the execution of stakeholder business plans
  • Demonstrated experience in executing and in overseeing highly complex programs and projects (i.e., strong project management skills).
  • Demonstrated success in collaborating effectively and gaining alignment with colleagues across different parts of the organization (including field and HQ), and leading cross-functional teams.

Education

• Bachelor’s Degree required

• MBA or relevant graduate degree preferred

Desired Skills, Knowledge & Experience

Business Acumen: Demonstrated strong knowledge of the evolving healthcare market/landscape, ability to develop and manage executive-level relationships with Key Accounts (C and D Suite), demonstrated account management & negotiation skills, and understanding of how to prioritize resources and develop actionable account-level business plans.

  • Financial Acumen
  • Market and Business Strategy
  • Account and Customer Management
  • Functional Knowledge

Account Planning: Demonstrated ability to understand, influence and adapt to changing local healthcare dynamics and key customer and stakeholder needs; assesses needs/opportunities at key accounts, develops and advances effective strategies and tactics to address needs/opportunities assessed, and prioritizes limited resources in order to create 'wins' for the Customer and for Pfizer Oncology; aligns local, regional or National Account needs with Pfizer goals; understands the healthcare and local market trends and accordingly develops appropriate account plans.

  • Data Analytics and Interpreting
  • Strategic Planning
  • Critical and Analytical Thinking
  • Execution and Measurement of Outcomes

Relationship Management: Builds and deepens strong, trusting relationships; has persuasive oral and written communication skills and understands the role in the wider context of Pfizer and the healthcare environment; effective listening and communication skills - thinks and communicates with the audience's needs in mind.

  • Value Proposition Management
  • Networking
  • Stakeholder Management
  • Influencing and Leading without Authority

Driving Ownership Culture: Upholds Pfizer values; provides a vision of how Pfizer Oncology’s goals will be delivered at a local/regional/national level; where applicable proactively provides people development, coaching and performance management; adapts positively to new challenges; comfortable with sorting through ambiguity; ability to be decisive in situations when information is limited; stays focused on performance and coaches others to react positively to change; acts as a proactive change agent in identifying, appropriately framing, and compliantly advancing innovative Bold Moves or Operational objectives.

  • Self-Awareness
  • Seizes Accountability
  • Commitment to Compliance
  • Embraces the value and behaviors of Courage, Excellence, Equity and Joy

OTHER JOB DETAILS

Last date to apply is 12/15/25

Work Location Assignment: Remote - Field Based

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

ternal people and processes

The annual base salary for this position ranges from $182,000.00 to $303,300.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 22.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.  This position requires permanent work authorization in the United States.

Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.

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