MWR HR Assistant (Benefits)
Department: Department of the Navy
Location(s): Broadway Complex, San Diego, California
Salary Range: $54256 - $56343 Per Year
Job Summary: This position is assigned to the Non-Appropriated Fund (NAF) Human Resources (HR) Office; Fleet and Family Readiness Support Services; Commander, Navy Region Southwest (CNRSW); San Diego, CA. The primary function of this position is the administration of the CNIC Non-Appropriated Funds (NAF) Benefit plans, including Health & Welfare, Retirement, Workers' Compensation (WC), and Leave.
Major Duties:
- Serves as the NAF HR Office point of contact and subject matter expert for the enrollment, administration and maintenance of all CNIC NAF Benefit programs. NAF benefits suite includes medical, dental, life insurance, disability, Flexible Spending Plan (FSA) or Health Savings Account (HSA), Retirement Pension Plan and 401k Savings and Investment Plan. Provides clerical and technical assistance in the area of employee benefits, with responsibility for entering all benefit elections into the HR Information Systems (SAPHR). Serves as a troubleshooter and aids with providing advice and guidance on employee benefits problems and/or questions. Answers questions and advises on insurance and retirement plan eligibility for current, former or prospective employees including counseling retiring employees. Provides benefits orientation to new hires and employees with category changes. Prepares forms for completion and prepares package with benefits brochures and other informational literature for benefits orientation. Uses email, word processing, spreadsheets, presentations software to prepare correspondence, materials and reports related to benefits. Provides benefits presentations to employees. Prepares and submits retirement estimate requests to CNIC HQ Retirement Point of Contact (POC). Provides retirement application forms to employees and reviews completed forms for accuracy. Submits retirement application packages to CNIC HQ Retirement POC. Ensures retirement related forms are current. Processes all WC claims and corresponds regularly with the carrier, supervisor and employees, with the goal of getting employees back to work. Performs data entry into WC claims portal. Issues appropriate WC Forms as needed to employees and adjuster. Prepares 52 week wage statement for employees with lost time and submits to adjuster. Provides authorization to providers for treatment of employees. Advises employees on long-term absence due to WC or Long Term Disability (LTD) of benefits premium payment requirements orally and in writing. Prepares benefits premium payment notice letters to provide employees. Advises HR Assistants of employees' WC Status. Provides Worker's Compensation status reports to N941. Manages employee eligibility and participation in extended leave programs including Family Medical Leave (FMLA), Paid Parental Leave (PPL), LTD, etc. to include providing employees with proper forms to complete. Maintains records and reports of employees on FMLA, PPL and LTD. Contacts CNIC HQ Benefits POC to resolve benefits issues that cannot be resolved locally. Coordinates all matters related to open enrollment including liaising with CNIC HQ to gather the most up to date and current benefits information and forms. Promulgates benefits open enrollment information to entire region. Performs other related duties as required by operations.
Qualifications: A minimum of two years of human resources and benefits experience; OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above. Knowledge and ability in operating Microsoft Programs such as Outlook, OneNote, Word, Access and Excel to perform data entry and data gathering; create various charts and statistical reports. Experience with HR Information Systems such as SAPHR and Kronos preferred. Must possess excellent customer service skills, interpersonal skills, and problem-solving abilities, and be a team player who keeps the organization's best interest in mind. Ability to work independently and efficiently in handling multi-task assignments and prioritizing work in a fast-paced, dynamic work environment. Skill in both written and oral communications, with an ability to convey policies and/or procedures in a professional manner to all levels of the work force, and to develop training and briefing materials for managers and human resources staff. Skill in fact finding and researching files to find relevant information and to logically organize and report on collected information. Ability to understand and provide basic program information including knowledge of Affordable Care Act (ACA) reporting requirements. Ability to document workflows and follow specific steps in a process and describe the process to others.
How to Apply: Applications are not accepted in person or via email. Applicants must apply online. Click the blue APPLY button at the top of this announcement to apply. Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details.
Application Deadline: 2025-12-01