If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Job Description
Creates engaging user-facing media for online and mobile delivery, including illustrations, animation, video, and audio. This role balances visual design and multimedia expertise with an understanding of learning design and instructional technology to determine the standards for providing delightful course experiences for Academy learners. This role impacts learner success by providing standards and guidance, empowering teams to produce beautiful and engaging courses and assessments at scale—your work will make a high impact for learners who are changing their lives through education.
Create transformative learning experiences that inspire, engage, and empower.
We’re looking for a visionary Visual & Multimedia Designer who thrives at the intersection of creativity, strategy, and user‑centered design. In this role, you’ll shape the visual language of our learning products, elevate our multimedia standards, and bring bold ideas to life through compelling digital experiences. If you’re energized by innovation, collaboration, and purposeful design, you’ll feel right at home here.
Champion and evolve our Visual Design and Multimedia standards, creating scalable systems that empower teams to deliver delightful learner experiences.
Co‑create media strategies aligned with product goals, user needs, and business outcomes.
Lead multimedia initiatives from concept to execution, ensuring every asset is purposeful, polished, and impactful.
Stay ahead of emerging design trends and technologies to keep our products fresh, modern, and competitive.
Produce high‑quality multimedia assets—expert videos, animations, visual imagery, audio, motion graphics, and more.
Rapidly generate mockups, prototypes, and proof‑of‑concepts for usability testing, A/B testing, and stakeholder presentations.
Apply best‑practice UX/UI principles to create intuitive, accessible, and visually compelling experiences.
Ensure technical feasibility by collaborating closely with front‑end developers and cross‑functional partners.
Design with empathy for adult learners, underserved populations, and diverse student communities.
Plan and conduct user testing grounded in human‑centered design; iterate based on insights and feedback.
Review learner and stakeholder feedback to recommend enhancements that elevate the user experience.
Work within an agile, cross‑functional team to build engaging, effective learning products.
Build strong relationships with internal and external partners, ensuring alignment and smooth execution.
Mentor peers, share expertise, and contribute to a culture of creative excellence.
Deliver clear, cohesive presentations that communicate design rationale and media strategy.
Explore adjacent disciplines to enrich product design and expand your creative toolkit.
Continuously refine your craft—experiment, iterate, and push boundaries.
A critical thinker with strong problem‑solving abilities and a systems‑thinking approach.
A curious, self‑motivated learner who embraces rapid iteration and continuous improvement.
A collaborative creative who thrives in a fast‑paced, agile environment.
An effective communicator with exceptional written, verbal, and presentation skills.
Mastery of visual design, layout, and multimedia communication.
Deep understanding of UX, UI, responsive design, and accessibility standards.
Proficiency with industry tools such as Adobe Creative Suite, Figma, Sketch, Articulate 360, InVision, and more.
Strong command of color theory, typography, iconography, composition, grid systems, animation, and photography.
Proven ability to conceptualize and execute multi‑product UI frameworks.
Experience managing multimedia projects from ideation through implementation and analysis.
Ability to improve processes and systems using a holistic, strategic lens.
Skilled at navigating complex challenges that span multiple teams or specialties.
Comfortable collaborating across departments and engaging with external partners.
Able to influence decisions, advocate for design best practices, and guide stakeholders toward alignment.
Experience coaching, guiding, and elevating other designers.
Ability to manage projects, delegate effectively, and review creative work with clarity and care.
Job Qualifications:
Minimum Qualifications:
Preferred Qualifications:
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.
This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.
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Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.