MSO Strategy Development Lead

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The MSO Strategy Development Lead will lead the strategic development and execution of a transformational technology roadmap supporting the MSO/IPA business. This role is accountable for shaping and managing the full MSO technology stack—optimizing existing platforms while evaluating new build vs. buy opportunities—to enable scalable growth, clinical excellence, and success in value-based care models.
This role will partner closely with Technology, Product, Clinical, Operations, and external vendors to prioritize initiatives, develop business cases, and drive end-to-end execution from concept through measurable impact. The ideal candidate is a strategic thinker with strong execution and organizational skills, deep business acumen, and a self-starter mindset that works well with ambiguity. This role will report to the Clinical Operations Strategy Principal.

Key Responsibilities

• Lead the development and execution of the MSO technology strategy and multi-year roadmap, ensuring alignment with MSO business goals, enterprise technology strategy, and value-based care objectives.
• Own evaluation of the end-to-end MSO technology stack, including existing platforms and future-state needs across operational, clinical, financial, and analytics domains.
• Drive structured build vs. buy vs. vend evaluations, including vendor landscape assessment, solution design, and implementation approach.
• Prioritize technology initiatives based on business impact, readiness, and strategic fit; develop business cases including cost, ROI, and operational impact.
• Own initiative performance from concept through implementation and post-launch measurement, ensuring delivery of expected business outcomes.
• Partner with internal Technology, Product, Clinical, Operations, and Analytics etc. teams to ensure seamless delivery, adoption, and scaling of solutions.
• Provide business leadership for internal build teams and external vendors to deliver technology initiatives on time and within scope.
• Serve as a key advisor to MSO leaders on technology-enabled transformation opportunities.
• Build practice-facing and associate-facing enablement and support models (e.g., workflows, governance, training inputs, change management considerations) to drive successful adoption of technology solutions.
• Act as a subject matter expert on MSO/IPA technology needs, provider network operations, and technology implications of value-based care models.

Use your skills to make an impact
 

Required Qualifications

• Bachelor's degree in Business, Healthcare Administration, or related field
• 5+ years of experience in healthcare strategy, product management, or operations leadership
• Strong financial acumen, including experience managing budgets and conducting ROI analysis
• Collaborative leader with excellent communication skills, skilled at influencing and aligning cross-functional teams
• Execution-oriented with strong project management and organizational capabilities, and deep understanding of operational impact
• Self-starter who is proactive, resourceful, and thrives in fast-paced environments
• Strategic and analytical mindset with the ability to see the big picture while managing small details

Preferred Qualifications

• Masters degree
• 7+ years work experience
• Strategy / management consulting experience
• Understanding of technology development lifecycles and vendor management
• Experience working in a matrixed or segmented business environment
• Deep understanding of value-based care models

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$124,800 - $171,600 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us
 

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.