MRO Maintenance Controller
Company:
Boeing Defence United Kingdom Limited
Job Description
Major UK programmes such as Apache, Chinook, C-17, P-8A and E7 Wedgetail are supported and delivered by Boeing Defence UK (BDUK) Ltd, a subsidiary of The Boeing Company. Employing more than 1,700 people, BDUK also provides engineering sustainment and support for aircraft in service with the UK armed forces, along with virtual and instructor-led training. Leveraging our established defence business in the UK, and blending our local expertise with our ‘One Boeing’ global approach. BDUK is well positioned to support the UK with its current and future defence and security challenges.
The role of the MRO Maintenance Controller position will form part of a Maintenance, Repair and Operations (MRO) organisation within BDUK, working as part of a team in support of our key programmes. The role provides Accountability and Management of the Maintenance activity, by having control, oversight and supervision of multidiscipline teams of maintenance control staff, to carry out the planning, day to day oversight and control of the direction of maintenance delivery.
The role requires an individual with good planning and communication skills, with the ability to distribute and sequence technical work requirements to their team, controlling demanding workloads, whilst delivering to a high standard, and maintaining schedule. The candidate must be capable of understanding and interpreting technical documents, drawings and associated publications. They must possess a working knowledge of MAA Regulatory Articles (RA), MAA Regulatory Publication (MRP) Part 145, aviation Quality Assurance (QA) and Safety Management System (SMS) and the application of these requirements within their area of responsibility, accountability and authority (RAA).
MRO Maintenance Controller
The competencies of an MRO Maintenance Controller will include:
- Highly experienced in scheduled maintenance, repair and modification of aircraft/component and suitably trained/authorised on the aircraft type or component type being worked.
- Hold 3rd Signature authorisation on the aircraft type being worked on or have the ability to gain the required experience/competencies to gain 3rd signature authority.
- The ability to provide leadership oversight and apply both their technical knowledge and human factors (HF) knowledge, with regard to the running and control of their team/s, against industry and organisational requirements
- A good communicator, with a demonstrable ability to communicate the organisational, management and technical work requirements to their team/s, to ensure it is understood, in order that key business targets are met
- Capable of working and communicating within management levels, cross functional areas and the customer effectively
- Demonstrable and proven working knowledge of MAA Regulatory Articles (RA), MAA Regulatory Publication (MRP) Part 145, BDUK MRP 145 MOE, aviation Quality Assurance (QA) and Safety Management System (SMS) processes, and the application of these requirements within their area of accountability, responsibility and authority
- Capable of providing leadership to their team/s, in order to maintain a scheduled plan, the sequencing and control of demanding workloads, for on time completion, to budget and to the required standard
- Capable of understanding and interpreting Technical Documents, Technical Drawings and/or associated Authorised Technical Publications (ATP’s), to provide guidance to their team/s if necessary
- Act as SME (Subject Matter Expert) for their current Type authority in which they work within.
- Demonstrable and proven leadership, capable of adopting appropriate leadership skills/ styles for effective management of their team/s
- Demonstrate the Boeing ‘Our Values and Behaviours’
The responsibilities of an MRO Maintenance Controller will include:
- To support the Delivery Manager/s in meeting the Operational requirements and take on the Operational Manager duties during periods of absence, when necessary.
- MRO Maintenance controllers will be responsible for the delivery and execution of maintenance, repairs or modifications in both “Line” and “Base” Maintenance on aircraft or multiple aircraft within the operational environment which will be detailed as their responsibility boundary by the Delivery Manager/s
- For the orchestration of the Maintenance Planning and control team to deliver the assigned input • For ensuring their team/s understand the requirements, with regard to work undertaken/completed, having been carried out in accordance with the relevant planned work instruction, Engineering instruction or ATP
- To ensure sufficient resource is available to meet schedule milestones and on time completion of work, within their area, with due consideration to HF
- To ensure their team/s have the tooling and equipment available to meet the planned schedule, to ensure work flow productivity is maintained with due consideration to HF, to maintain acceptable work standards • Customer interface during the input phase.
- For completing all work load to budget and ensuring that emerging work is correctly captured as Over and Above (O&A)
- Assist in the development of their team/s with coaching, mentoring and guidance.
- To participate in Continual Improvement (CI) workshops as a Subject Matter expert (SME), when required, to identify and work with the relevant function to remove inefficiencies causing bottle necks or blockers, in order to maintain the planned schedule, escalating any such situations that are beyond their control to the Delivery Manager/s
- To manage the integration of emerging and scheduled Over and Above (O&A) work within the scheduled work load.
- To carry out 3rd Signature Co-ordination of maintenance Packages
- The control and management of defects (emergent work) arising from a Maintenance input or modification.
- For creating and management of Metrics to help track Check performance
- For accurate daily reporting to Internal key stake holders and customer
- For the control of deferred maintenance, planned or arising.
- For timely escalation of emerging risks or issues impacting schedule and/or productivity to the Delivery Manager, for resolution.
- For Post Inspection/Survey reviews, reporting and re-baselining.
- For Post Check Reviews and reporting.
- To ensure their team/s work within the limitations of their authorisations and to all necessary BDUK Pols/Pro’s/ Practices
- For adopting a collaborative approach to their work and ensuring a collaborative approach is adopted by all staff within their team
- To ensure the ongoing wellbeing of the team/s within their area.
Preferred Experience and Qualifications
- A good communicator, with a demonstrable ability to communicate technical work requirements.
- Capable and experienced in sequencing and controlling demanding workloads, on time, to budget and to the required standard.
- Capable of understanding and interpreting Technical Information (TI).
- Able to demonstrate understanding/knowledge of leadership skills/ styles and the ability to apply them in an effective manner.
- Minimum of a Level 3 qualification in an appropriate engineering or technical discipline.
- Preferably educated to a degree level or able to demonstrate equivalent career experience in a relevant technical discipline.
- Experience of maintaining UK military helicopters (ideally the UK Apache AH Mk1 or AH-64E).
- Experience of maintenance planning/control and technical records management in a CAMO or Part 145 organisation.
- Experience of electronic maintenance recording systems (ideally GOLDesp and/or GOLD MRO).
- Experience of UK MOD Form 700 (F700) paperwork.
- Demonstrable experience with Microsoft Office with the ability to compile and present reports of a technical nature.
Work Authorisation:
This requisition is for a locally hired position in the UK. Candidates must have current legal authorisation to work immediately in the United Kingdom. Boeing will not attempt to obtain Immigration and labour sponsorship for any applicants.
Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.
Security Clearance:
This position requires the ability to obtain a UK security clearance (SC) for which UK residency is required. All information will be checked and verified.
Relocation:
This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.
Flexible working:
This role is a fully onsite role with a requirement to adhere to a fixed shift pattern covering 37.5 hours per week. Part time arrangements will be seriously considered and accepted where possible. Please talk to us about your needs
Becoming a Boeing Defence UK Employee
As a Boeing Defence UK employee, you’ll have the freedom to choose a healthy work-life balance through flexible working arrangements and incentive programmes, and you’ll have access to a range of resources and tools to support your professional growth, health, and wellbeing.
The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial, and social wellbeing. Here’s a snapshot of what we offer:
Competitive salary and annual incentive plans
Continuous learning - you’ll develop the approach and skills to navigate whatever comes next
Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact, your way
Excellent Adoption and Parental leave options
23 days plus UK public holidays and a Winter Break between Christmas and New Year
Pension Plan with up to 9% employer contribution
Short Term Sickness: 100% pay for the first 26 weeks
Long Term Sickness: 66.67% of annual salary from 27th week
4x annual salary life insurance
Learning Together Programme to support your on-going personal and career development
Access to Boeing’s Well Being Programs, tool and incentives
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift Worker (United Kingdom)