Job Description
The Mail Process Operations Center (MPOC) Coordinator I is responsible for providing effective and efficient mail processing service to internal clients across the US.
What will you do in the Mail Process Operations Center Coordinator I role?
• Accept daily USPS mail which includes opening, sorting, scanning and filing.
• Ensure all mailings are accounted for and accurately updated into the system.
• General administrative duties as needed (i.e., copying, typing, data entry, filing, etc.).
• Reviews, verifies, processes, and digitally files Visa approvals and work authorizations for applicants.
• Use and navigate our immigration and optical character recognition software to identify and extract data to automate mail processing.
• Create shipping labels and coordinate with applicants to ship original documents.
• Meets SLAs directed by Manager and Client Teams and communicate status/issues to supervisor.
The requirements of the Mail Process Operations Center Coordinator I will include:
• Demonstrated ability to prioritize and balance competing demands and meet deadlines in a fast-paced professional services environment.
• Excellent communication and interpersonal skills, and ability to communicate effectively.
• Skilled in a variety of technology tools, including Microsoft Office & Excel.
• Ability to think critically and problem solve.
• Strong organizational skills and attention to detail.
• Demonstrate flexibility to handle varied assignments.
• Ability to provide information and respond to requests with courtesy and tact.
• Must be a team player as well as self-motivated and committed to excellence in the workplace.
All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.