We are currently seeking a talented individual to join our Claims team at JLT Public Sector (a company of Marsh). This role will be based in the Brisbane – Newstead office. This is a hybrid role that has a requirement of working at least three days a week in the office.
JLT Public Sector is Australia’s trusted expert in the design and delivery of risk solutions for governments and their communities. We’ve been doing this for over 50 years and have the knowledge, expertise and passion for innovation. We’re continuing to change with the times too, so our clients stay protected. Always.
You now have the opportunity to join JLT Public Sector, part of Marsh McLennan Companies, to work with Local Government in your region. Local Government is unique and diverse – just like our services which range from managing self-insurance funds (Mutuals), in-house claims resources and much more to protect the long-term interests of local communities. Join JLT Public Sector … your working day will be as unique and diverse as the valued clients we support. www.jltpublicsector.com
We will count on you to:
Manage and administer new claims, including liaising with Customers, Repairers/Suppliers and Other Parties
Undertake technical claims administration including gathering information, claims determination, preparing correspondence, calculating settlements and processing payments.
Assist, as required, Divisional Manger with the preparation, monitoring, and analysis of claims data.
Identify and pursue all opportunities of recovery.
Monitor outstanding claims via a diary system to ensure prompt settlement, in line with internal procedures, policies and GICOP requirements, which meet Quality Assurance and service standards.
Build and maintain good rapport with internal and external customers and Stakeholders, including Trust Administrators, Fund Managers, JLT Branches, JLT Group Services, Repairers and Assessors.
Provide claims support and information and operate in a team environment
We would like you to have:
Experience in end-to-end Motor claims
Knowledge of the recoveries process
Excellent Communication and Interpersonal skills
Decision making skills
Ability to work well within a team
Ability to work unsupervised
An understanding of Covers and policy wordings '
Capacity to recognise trends and anomalies of claims data
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.
About Marsh:
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.