Mortgage Sales Assistant I

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.

PAY RANGE

The Target Pay Range for this position is $21.20-$25.91 hourly. The full Pay Range is $21.11-$30.67 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS – because people helping people starts with supporting you

• 401(k) Company Match (up to 3%)

• 4% annual contribution to your 401(k) by BECU

• Medical, Dental and Vision (family contributions as well)

• PTO Program + Exchange Program

• Tuition Reimbursement Program

• BECU Cares volunteer time off + donation match

IMPACT YOU’LL MAKE:

Imagine stepping into a role where your attention to detail and organizational skills directly shape the success of BECU’s mortgage journey. As a Mortgage Sales Assistant I, you’ll be the trusted partner who ensures every mortgage application moves smoothly and efficiently. Your work will empower members to achieve their homeownership dreams while supporting a high-performing sales team. From reviewing applications to coordinating events, you’ll be the backbone of a process that makes a real difference in people’s lives—and yours.

WHAT YOU’LL DO:

• Ensure Accuracy: Review mortgage loan applications and supporting documents for completeness, making updates and providing feedback to loan originators or applicants when needed.
• Keep Things Moving: Monitor daily reports for new applications, ensuring compliance and pricing integrity so every file stays on track.
• Support the Pipeline: Order and gather essential items for loan submissions—think employment verifications, tax transcripts, and more—to keep the process seamless.
• Champion Compliance: Manage pipeline exception reporting to uphold service and compliance standards.
• Be the Go-To Resource: Provide coaching on processes and procedures, helping team members stay informed and confident.
• Stay Connected: Respond to inquiries in central inboxes, review and upload documents, and keep communication flowing across the team.
• Solve Challenges: Collaborate with the mortgage production team to troubleshoot and resolve administrative issues quickly and effectively.
• Drive Engagement: Prepare marketing materials, assist with First-Time Homebuyer seminars, and help coordinate community events that strengthen member relationships.
• Manage Leads: Assign online leads and applications to loan originators, ensuring timely follow-up and exceptional member experience.
• Handle Key Details: Mail disclosures and decline letters within required timeframes, and engage with vendors for title, escrow, appraisal, and other critical services.
• Maintain Standards: Review lead management systems to confirm department goals are consistently met.
• Adapt and Contribute: Take on additional duties as assigned, always ready to support the team’s success.

This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU’LL GAIN:

• A Meaningful Role: You’ll play a vital part in helping members achieve homeownership—a life-changing milestone.
• Skill Development: Expand your expertise in mortgage operations, compliance, and member engagement.
• Collaborative Culture: Join a team that values your ideas and supports your professional growth.
• Career Advancement: Build a foundation for future opportunities within BECU’s dynamic mortgage division.
• Impactful Work: See the direct results of your efforts in member satisfaction and organizational success.

QUALIFICATIONS:

Minimum Qualifications:

• High School Diploma or associated Certification (GED) required.
• Typically two years of advanced-level clerical work experience required.
• Math skills, with a high degree of accuracy required.
• Comply with SAFE Act legislation, which requires annual registration as a Mortgage Loan Originator (MLO).

Desired Qualifications:

• One year of experience working in a Mortgage Lending environment preferred.
• Verbal and written skills to effectively communicate.

JOIN THE JOURNEY

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now.

#BECU #YourGrowth #BECUJourney

EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.