Moneycare Locum Financial Counsellor

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Our Financial Counsellors provide financial counselling to clients and conduct thorough assessment processes that ensures that clients receive a prompt and efficient service. Integrate this with state-wide telephone financial counselling service (Moneycare)

About The Role

The Salvation Army is seeking a dedicated Locum Financial Counsellor to provide flexible financial counselling support across Moneycare teams, backfilling periods of annual leave, staff vacancies and changing service demands. This role could be based anywhere across Australia and will work from the nearby TSA site. As it is not a remote work‑from‑home position, the locum Financial Counsellor will be located at the closest TSA site while supporting teams nationally as required.

Reporting to the State Manager, this is a Full-time role. Salary is aligned with the SCHADS Award Level 5,

How you will make an impact

• Establish effective, empowering relationships with community members to support self-determination and participation
• Collaborate with colleagues and external service providers to ensure the best outcomes for clients
• Conduct ongoing assessments from initial contact through to case closure, developing and implementing tailored case plans
• Assist clients to access support services and provide advocacy where required
• Maintain accurate and up-to-date records in TSA information systems (SAMIS) and submit reports within required timeframes
• Identify and manage risks, escalating to management as needed
• Recommend improvements to service delivery based on community needs
• Practice self-care and engage in ongoing professional development

What you will bring

• Diploma of Financial Counselling and accredited with a recognised state financial counselling association
• Experience in social services or a strong understanding of financial hardship and exclusion issues
• High level interpersonal, active listening and analytical skills
• The ability to work with people suffering difficulties and crisis
• Willingness to travel on occasion for training and development
• The ability to work within a counselling framework is highly regarded
• Valid Working with Vulnerable People Check

What we offer 

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit. 

• Generous Paid Parental leave for primary (12 weeks) & secondary carers and 5 days paid leave per year to experience working in other TSA programs or activities. 

• Access to EAP and health & wellness initiatives incl Fitness Passport 

• Ongoing training and development opportunities that enhance on the job skills and proficiency. 

• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. 

How to Apply
If you are passionate about empowering people facing financial challenges and meet the above criteria, please submit your application via SEEK.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration