EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse based team based in Tamworth/Narrabri/Gunnedah and surrounding areas you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
We are currently looking for a Mobile Case Managers to look after the Tamworth/Narrabri/Gunnedah Region. Due to the nature of the role, this position is open to being based in Penrith and Surrounding areas. The purpose of this role is to focus on early, timely and personal face to face claims management, helping injured workers return to work and supporting their employers. You will undertake approximately 8 visits per week to best support our customers. Laptop, car allowance and phone will also be provided to allow you to service the region as required.
This will be a full-time, permanent position servicing the Tamworth/Narrabri/Gunnedah and surrounding regions.
YOUR RESPONSIBILITIES
Deliver personalised face-to-face assistance to workers and employers
Provide workers’ compensation advice to stakeholders such as workers employers and providers
Conduct community visits inclusive of but not limited to work sites or medical clinics
Pro-actively achieve the optimum outcome of recovery and early sustainable return to work for workers
Consult with Providers, Employers and Return to Work Specialists where required
1.5 hours travel time one way
ABOUT YOU
Strong Rehabilitation / Return to Work knowledge and experience is ideal
Knowledge of the NSW workers’ compensation legislation and regulations
Effective listener and conflict resolution skills. Ability to understand the needs of people recovering from a physical or psychological injury and knowledge of what is important to maximise recovery and return to work
Excellent attention to detail, organisational skills, written and verbal proficiency
Allied Health background is desirable - understanding of medical terminology and injury recovery timeframes
Current unrestricted NSW Driver’s License
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
A diverse and collaborative team culture like no other
Flexibility to work from home to support work/life balance
A corporate wellbeing program with discounted health insurance and gym membership
Generous discounts from over 350 retailers through our RewardsHub program
Comprehensive learning and development opportunities to help you reach your full potential
Access to support and counselling services with work or personal matters, through our Employee Assistance Program
Companywide events to stay connected and celebrate success
Entitlement to annual company incentive scheme + salary reviews
Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.