Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!
Who you’ll be working with:
If you have a strong background in IT, computer science, or software engineering, and are analytical, technologically savvy, solutions and process-focused, then the Technology & Operations team may be for you!
You’ll be responsible for the following:
Participate in incident restoration as next level support to help identify, detect and provide solutions or workarounds to ongoing Production issues
Thorough analysis of data, artifacts and evidences gathered to be able to identify root cause and to provide recommendations in relation to incidents and problem assigned
Timely submission of root cause analysis (RCA) documentation, following the set template and turnaround times
Closely coordinate with Service Level Manager (SLM) on the proper transition/handover of recommended permanent fixes
Work closely with other groups or teams for alignment and/or consultation on potential workaround and/or solution identified
We’re looking for:
Bachelors degree holder of any computer related course. Minimum 5 years experience in a IT field. At least 3 years experience in software engineering/development. At least 1 year experience in IT Service Management, preferably the last stint was in ITSM
Experience in Incident and Problem Management
Must come from a technical background with the ability to read and write source code across multiple languages
Experience with software engineering through the delivery of APIs and web services (ie, REST, SOAP/WSDL) utilizing at least 7 of the following languages/technologies: Java, MySQL, Apache, NGinx, HaProxy, Javascript, JQuery, HTML5, CSS3, SES, SMTP, Cron, Apache Spark, Hadoop, PHP, and source code version control – Git
Experience in cloud technologies and architecture, minimum Amazon Web Service, advantageously: Alicloud and others such as Azure, etc.
What We Offer
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package