Other Agencies and Independent Organizations

Mission Support Specialist

Washington, District of Columbia Full time

Mission Support Specialist

Department: Other Agencies and Independent Organizations

Location(s): Washington, District of Columbia

Salary Range: $85447 - $111087 Per Year

Job Summary: The incumbent(s) will be responsible for performing administrative procedures, managing daily office operations, and providing support to the investigative and operational staff offices, including the following functions, human resources (liaison), budget, travel, payroll (timekeeper), purchase card program, training, procurement and contracting, and accident report quality check.

Major Duties:

  • As a Mission Support Specialist, GS-0301-11, you will perform the following major duties: Performs administrative procedures, manages daily office operations, and provides support to the investigative and operational staff offices, including (but not limited to) the following functions, human resources (liaison), budget, travel, payroll (timekeeper), purchase card program, training, procurement and contracting, and accident report quality check. Prepares memoranda, correspondence, Standard Operating Procedures (SOP), guides, reports, and forms using administrative manuals and writing style guides to ensure documents do not contain grammatical, format, punctuation, and typographical inaccuracies. Maintains budget used for travel, training, and miscellaneous office expenses. Makes recommendations to management based on financial status and actual spending. Maintains proficiency and expertise in agency systems such as training, travel, time and attendance, and trains staff in their use. Serves as primary timekeeper for the office including the verification of work hours in the automated timekeeping system. Monitors and tracks overtime hours including those hours incurred while employees are performing on scene accident investigation work. Provides timely response to employee inquiries concerning leave balances, and premium pay time worked. Troubleshoots and resolves various time attendance (T&A) and pay discrepancies. Oversees the Electronic Travel System (ETS) to assist staff and managers with ETS inquiries as well as assist in entering/ approving travel authorizations, vouchers, and local travel vouchers, which may include travel to accident investigative sites. Ensures the availability of funds based on accounting documentation and reports.

Qualifications: To qualify for this position, you must meet one of the following: A. GS-11: You MUST have one year of specialized experience equivalent to at least the GS-09 grade level in the Federal service (experience may have been gained in the private sector).Specialized experience is defined as: Manage and coordinate administrative programs (i.e., human resources, payroll, travel, budget, and procurement); Use electronic system to prepare travel and/or purchase orders; Use automated systems to create and review documents for format, grammar, punctuation, style, and completeness; experience serving as a primary timekeeper. -OR- B. Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. -OR- C. Combination of Education and Experience. For more information see link: Miscellaneous Administration and Program Series 0301 (opm.gov) NOTE: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your resume must clearly show the specialized experience and competencies related to this position. Failure to demonstrate how you possess the education, specialized experience and/or competencies will result in an "Ineligible" rating.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. NOTE: If you have any additional questions, comments or concerns prior to the closing date please send those emails to include the vacancy announcement number, position title and your reason for contacting us to recruitment@ntsb.gov at least 1 business day before the closing date.

Application Deadline: 2026-05-05