Middle Office - Operations Support - Officer

Role Summary

The Officer will support day-to-day operational activities for the high touch client account, with a primary focus on SSI management, static data setup, and operational readiness across asset servicing workflows. The role requires strong attention to detail, adherence to controls, and effective coordination with internal and external stakeholders.

Key Responsibilities

• Maintain and manage Standard Settlement Instructions (SSIs) across markets, products, and custodians in line with client and regulatory requirements
• Perform static data setup and maintenance (accounts, counterparties, settlement parameters, safekeeping attributes, cash instructions, etc.)
• Ensure timely and accurate processing of setup requests with proper validation, approvals, and audit trails
• Conduct daily controls and reconciliations to ensure SSI and static data accuracy
• Investigate and resolve setup-related exceptions, failures, and client queries in a timely manner
• Liaise with clients, custodians, brokers, and internal teams (Middle Office, Data, Technology, Risk) to resolve operational issues
• Adherent to SOPs, risk controls, and compliance standards, including documentation and signoffs
• Support UAT, system enhancements, and process improvements related to static data and SSIs

Qualifications & Skills

• 6–8 years of experience in Investment Operations / Asset Servicing / Static Data / Settlements
• Strong understanding of SSIs, account setup, cash and securities settlement flows
• High attention to detail and risk awareness
• Ability to work in a high-volume, time-sensitive client environment
• Strong communication skills and stakeholder coordination
• Experience supporting large asset managers is preferred

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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