Mexico Sales Manager

Business Development: 

• The SM is responsible for generating new revenue through the development of new and existing customer accounts.  

• The SM will pursue growth by building strong relationships with customers and mining those relationships to identify opportunities.  

• SM’s would be challenged to understand their customer’s potential total logistics spend, what modes and markets they ship in, and create strategies to create opportunity to further intertwine our network with theirs.   

• The SM will work in conjunction with various lines of service to qualify opportunities, design specific customer solutions and coordinate the appropriate internal resources to close business. They will be accountable to delivering quarterly and annual reviews with their customers, conducting meetings via teleconference as well as in person.  

• The SM will be accountable to building a strategic growth plan for each customer and work with internal resources to execute that strategic plan. 

Financial: 

• The SM will be accountable to the financial success of the business relationships they manage. They will ensure that all service lines are operated profitably within their account base. They will be accountable to ensure that pricing for their accounts is aligned with market and aligned with profitable outcomes.  

Service Quality: 

• The SM will be the voice of the customer within Bison. They will monitor service levels. They will coordinate internal resources to ensure the delivery of quality service(s) to their customer base. They will serve as an internal point of escalation for Account Management and Operations teams to resolve issues with their customers.  

• They will look for ways to continuously improve business processes in their account base to optimize productivity of the business they manage. 

• They will coordinate/manage internal resources in the onboarding of opportunities to ensure success. SM’s own the successful onboard of new business, this includes sharing the ‘what’, ‘when’, ‘where’, ‘why’ and ‘how’s’ with the operational and stakeholder teams as well as ensuring the Account Management, Customer Operations and Invoicing and Collections teams have all they require to meet customer expectations. 

Data Quality/Management: 

• The SM will be accountable to ensure that they, and the teams that manage and operate business on their behalf, are leveraging technology and process in such a manner as to align with organizational goals surrounding data quality. They will document all interactions in CRM, including meetings held, opportunities created, and contacts made. 

Prospecting/Selling: 

• SM's will prospect new accounts or re-engage dormant accounts . They are expected to both “farm” and “hunt”. In addition, they will assist AM teams in the closing of opportunities mined from accounts in their portfolio. 

Market Awareness: 

• The SM will keep current on Transportation market trends and topics and will use that information to inform internal resources and their customers on how those topics and trends may impact their business. They will use market intelligence to help set sales and pricing strategies. 

Other Tasks: 

• The SM will, at times, be expected to represent Bison at industry events and conferences. 

• Minimum of 1 year experience selling Logistics and Transportation Services. 

• Post Secondary Education (Business, Commerce, Marketing, Supply Chain or related discipline).

• Transportation and Logistics industry knowledge and a solid understanding of how goods are transported in North America. 

• Strong negotiating skills. 

• Strong communication skills; written and verbal, and in-person presentation. 

• North American transportation market experience. 

Benefits include:

• Monthly food vouchers.

• Savings fund.

• Christmas Bonus.

• Vacation day and bonus.

• Private Health Insurance.

• Life Insurance.