Job Description:
Pluxee is the leading global employee benefits and engagement partner that opens up a world of opportunities to help people enjoy more of what really matters. We believe that living life to the full means making the most of every moment and sharing experiences with the people we care about. To make these experiences meaningful, fulfilling, and personalized, we combine our 45+ years of experience with the agility and energy of a new digital brand.
Take the first step toward a high-growth career in sales and partnerships.
We’re looking for Merchants Account Manager to help scale and strengthen our partner network for Sofia region.
Main Responsibilities:
• Proactively find and attract new partners through cold calls and targeted outreach;
• Define and execute a partner strategy focused on retention, growth, and profitability;
• Onboard new partners and manage existing ones using clear and structured processes;
• Manage an assigned partner portfolio, including performance and profitability tracking;
• Work closely with Sales, Marketing, and other teams to achieve shared goals;
• Maintain and grow existing partnerships through regular follow‑ups and needs analysis;
• Build strong, ongoing relationships with merchant sites and partners;
• Collect and share partner feedback, needs, and market insights internally;
• Use Salesforce CRM to manage partners, activities, and reporting;
• Develop key accounts by expanding contacts and offering integrated solutions;
• Identify and win new key account partners through site visits and focused outreach;
• Monitor competitors and share relevant insights with management;
• Contribute to meeting and exceeding sales and growth targets;
• The role includes regular travel to support business needs and collaboration across locations.
Requirements:
• A minimum of 2-3 years of experience on similar position;
• Superb verbal communication and interpersonal skills to build lasting relationships;
• Proactive and self-motivated, with an organised approach to work;
• Sales flair and desire to work with people and achieve goals;
• Commercially focused;
• Appropriate education and experience in a similar position;
• Negotiation skills;
• High written and oral communication in Bulgarian;
• Good command of English, written and spoken;
• Computer literacy - MS Office; Excel
• Resilience when working under pressure;
• Ambitious and results-oriented mindset;
• Self-starter mindset;
• Can-do mindset;
• Proven experience in a fast‑paced sales environment would be a plus, preferably within the FMCG sector.
What we offer:
Exceptional Benefits:
• Flexible work environment: Hybrid work options allow you to balance personal and professional life.
• Generous leave policy: 20 days annual leave + 2 additional days for personal time off.
• Work-family balance: Five paid days for Family Caregiver leave and enhanced maternity/paternity leave benefits, ensuring your loved ones are taken care of.
• Comprehensive financial benefits: Monthly transport allowance, 102,26 euro food vouchers, and bonuses for birthdays, Easter, and Christmas.
• Holistic health coverage:
• Enjoy additional healthcare coverage, life insurance, and access to an employee assistance program offering psychological, financial, and legal consultations.
• An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.
Career Development:
• High autonomy and ownership: Shape your career with a high level of independence in decision-making.
• Growth opportunities: As part of a global company, you’ll have access to development programs, mentorship, and potential for career advancement.
Join Pluxee and be part of a company that’s revolutionizing employee engagement. Apply today!
Only shortlisted candidates will be contacted.