Merchandising Operations Associate

THE POSITION
Our roster has an opening with your name on it

The MerchOps Experimentation Associate supports the merchandising experimentation program across FanDuel Sportsbook and Predicts, partnering closely with the Senior Associate, Experimentation and the MerchOps Sr. Director. This role sits at the heart of how we test, learn and ship improvements to the customer experience - from A/B tests to multivariate and multi-armed bandits - covering the full experimentation lifecycle at a smaller scale, with guidance from more senior team members on design nuance and go/no-go decisioning.

The Associate will help run experiments end-to-end across both surfaces — Sportsbook merchandising (parlay module, pre-packaged bets, market templates, SGP/SGP+, X-Event) and Predicts (prediction markets UX, module placement, event discovery). They'll partner cross-functionally with Product, Risk & Trading, Tech, Commercial, and UX Analytics to build, QA, monitor, and report on tests, keeping the pipeline visible and the learnings flowing back into the roadmap

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

 

THE GAME PLAN
Everyone on our team has a part to play

• Experimentation Backlog — Support the Senior Associate in grooming and maintaining the testing backlog across Sportsbook and Predicts, helping keep ideas, hypotheses and priorities clearly documented and visible to stakeholders.
• Intake & Triage — Be a first point of contact for experiment ideas coming from Product, Commercial and Marketing, capturing requirements and surfacing feasibility questions for senior review.
• Cross-functional Collaboration — Work with UXA, Product, Risk & Trading, Commercial and Tech to shape sound experiment designs that balance user value with commercial outcomes across both Sportsbook and Predicts.
• Setup & Launch — Configure tests in FanDuel's CMS (Sanity) and experimentation platform (Amplitude), coordinate with Product/Tech on feature-flag readiness, and execute MerchOps QA before every launch.
• Ongoing Monitoring — Run regular health checks on in-flight experiments — tracking accuracy, sample size pacing, guardrail metric stability — and escalate anomalies to the Senior Associate and partner teams quickly.
• Measurement & Reporting — Partner with UXA to pull results, review statistical significance and business impact, and help build readouts and dashboards that make outcomes easy to consume.
• Communication — Keep stakeholders updated via Slack, Confluence and quarterly summaries, maintaining clear records of in-flight and completed tests across Sportsbook and Predicts.
• Analysis & Decisioning — Contribute analysis and point-of-view to go/no-go rollout discussions, with senior team members owning the final call, and help standardize learnings back into the MerchOps knowledge base.
• Industry-leading Merchandising — Collaborate with the wider MerchOps team to help keep the FanDuel Sportsbook and Predicts experiences best-in-class in design, usability and commercial effectiveness.

 

THE STATS
What we're looking for in our next teammate

• 1–2 years of experience in an analytical, operations or product role, ideally within digital marketplaces, ecommerce, gaming or sports betting.
• Working knowledge of A/B testing methodology, hypothesis-driven work and metrics-based decision making.
• Familiarity with Amplitude Analytics (or a comparable analytics/experimentation platform) is highly preferred.
• Exposure to or curiosity about product metrics and how we measure user experience and commercial performance in a consumer app.
• Comfort with CMS tools (Sanity preferred), feature flagging and the standard operating stack (Amplitude, Tableau, Confluence, JIRA).
• Strong organizational skills and attention to detail; able to keep multiple experiments tracked, monitored and communicated without things falling through the cracks.
• Good collaboration instincts and the confidence to ask questions across Product, Tech, Commercial, Risk & Trading and UXA.
• Clear written communication — able to translate experiment results into plain-language takeaways for technical and non-technical stakeholders.
• Genuine enthusiasm for sports betting, prediction markets, gaming or sports in general, with curiosity about user behaviors and how merchandising shapes them.

 

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

 

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.

The applicable salary range for this position is $111,895 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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