Support Center - Irving

The Merchandise Assistant plays a key cross-functional support role focused on ensuring smooth product flow and operational execution across merchandising processes. The role supports item setup, purchase order tracking, and promotional execution while coordinating with internal teams and vendors.

Key Responsibilities:

Category Strategy:
- Assist in the implementation of category strategies by coordinating product and vendor information.
- Support competitive and trend analysis to inform category decisions.
- Maintain documentation and reporting to track category performance.
Assortment/Product Strategy:
- Support line reviews and seasonal assortment planning by preparing samples, data, and presentation materials.
- Create, maintain, and track Seasonal Pos
- Manage samples through order management and key product milestones
Data Management:
- Coordinate item setup, product data accuracy, and assortment updates across systems.
- Ensure pricing accuracy across systems and channels, including promotional and markdown updates.
- Assist in executing pricing strategies and maintaining price integrity.
Financial Plans:
- Support the merchandising team in tracking sales, margin, and inventory metrics.
- Assist in preparing financial reports.

Qualifications:

Bachelor’s degree in Business, Merchandising, or related field preferred
Internship or retail experience is a plus
Strong attention to detail and organizational skills
Proficiency in Excel and comfort with data entry
Effective communication and teamwork abilities
Ability to lift up to 25 lbs.
Frequent physical movement including standing, stooping, bending, use of ladder at times and lifting

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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