AAH

Membership Representative

Atrium Health Navicent The Medical Center - 777 Hemlock St, Macon, GA Part time

Department:

50102 Enterprise Corporate - Fitness Center

Status:

Part time

Benefits Eligible:

Yes

Hours Per Week:

20

Schedule Details/Additional Information:

Most be available for all open hours, including some weekends. See website for operation hours, navicenthealth.org/wellnesscenter

Pay Range

$16.80 - $25.20

Major Responsibilities

  • Adheres to department policies and procedures for helping the department reach its financial, service, and programmatic goals. 
  • Conducts tours of facility. Provides membership information in person or via telephone conversation.
  • Greets customers and members upon entering and exiting the facility, acknowledging customers/visitors upon stepping to the front desk and extending warm and friendly greetings. 
  • Offers tours to visitors and provide accurate and correct information regarding prices, programs, and services. 
  • Handles reservations and information requests in a timely manner. Schedules appointments for enrollment and orientation. Completes necessary forms, including membership agreements, HHQ and consent form with payment authorization forms. 
  • Assists in the security, opening and closing of the facility, including lights, equipment, etc
  • Helps to ensure department safety standards relating to signing in members and guests appropriately. 
  • Enters new members into member accounting system daily and updates members' files into computer to help retain current membership. 
  • Prepares renewal letters and worksheets and handles membership extensions. Prepares letters and adds time accurately and prepares for signature. 
  • Handles accurate cash register transactions. Balances cash register drawer during shift Secures assets upon closing. 
  • Maintains cash register and makes cash register deposits and receives money and writes receipts for any monetary transactions. 
  • Sales Inventory   Assists members and guests in selection and purchase of Pro Shop items Assists in maintenance and inventory of Pro Shop

Minimum Job Requirements

Education

Completion of High School or GED

Work Experience

One-year general office experience, with emphasis on computer application, monthly billing and reporting and public relations. 

Knowledge / Skills / Abilities

Three months on the job training required to learn specific job skills.  Must have computer knowledge and skills, excellent organizational interpersonal and communication skills. Must be able to think analytically and have problem solving abilities and strive for exceptional customer service. Must attend general hospital mandatory training and department specific training annually. Works in hospital, clinical and/or assistive living, office indoor environments. Must be able to remain calm under emergency situations. Must be able to utilize appropriate universal and specific precautions for protection from potential exposure infectious or communicable diseasesTolerate high noise, busy atmospheres, and noxious odors. 

Physical Requirements and Working Conditions

Must be able to use visual acuity to see monitor screen, computer, and hard copy materialsMust be able to hear and verbally communicate in person and over the phone or radio. Must be able to sit for prolonged periods of time (up to 2 hours)Must be able to comprehend and learn operation of various office equipmentMust have functional range of motion of the cervical, thoracic, and lumbar spines, upper and lower extremities with a grip strength of 50-60# specific to job evaluationMust be able to forward reach, overhead reach, bend, squat, kneel and apply proper body mechanics during the transfers and transport supplies and/or equipment using proper body mechanics. Must be able to lift up to 10# specific to job evaluation

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.