Membership Programme Manager

 

Your Mission, Should You Choose to Accept It 

You’re the one who turns a building into a community people don’t want to leave. As our Member Programme Manager, you create the moments that bring people together, spark connections, and keep the energy alive in the hub. From packed events to unexpected collaborations, you make sure there’s always something happening that people talk about. 

You’ll own the full experience, from idea to execution, building a programme that keeps members coming back and makes outsiders want in. You stay close to the city, spotting trends, meeting the right people, and turning that into experiences that feel fresh and relevant. Inside the hub, you’re the go-to for all things community. 

This isn’t a desk job. It’s hands-on and people-first. If you love creating buzz, building relationships, and seeing your ideas come to life in real time, this is your stage. 

In Case You Don’t Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do 

• Build a community programme that people actually show up for 

• Create and run events from idea to execution 

• Partner with local brands, creators, and collaborators to bring the hub to life 

• Turn member feedback and city trends into fresh programming 

• Manage the full event calendar and keep it exciting and relevant 

• Own the event budget and track what works and what doesn’t 

• Brief teams across ops and marketing to bring every event together 

• Lead community initiatives like the Dear Neighbour and Ambassador programmes 

What You’ll Have 

• You bring 3-5+ years of experience in events, community, hospitality, or similar 

• You’re confident, social, and feel at home in front of a crowd 

• You have a strong creative eye and care about how things look and feel 

• You know how to build programmes that drive engagement and loyalty 

• You’re organised and keep multiple projects moving without dropping the ball 

• You’re comfortable working evenings or weekends when events call for it 

• You communicate clearly and connect easily with different teams and partners 

• You speak fluent English, and local language skills are a plus 

What We Offer:   

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   

• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   

• The chance to learn and grow in your role with the potential for future growth   

• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   

• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.