Padsplit

Member Verification Agent

Anywhere In Philippines Full Time
Are you ready to dive into the world of a fast-paced tech startup? Are you ready to change the world? At PadSplit we're disrupting the affordable housing industry by creating safe, attractive, and respectable co-living environments. If you're motivated by the conviction that working people should have a decent place to live, and want to do something about it, come join us!

At PadSplit, our purpose is to solve our affordable housing crisis one room at a time while leveraging housing as a vehicle for financial independence. Our principles are Care, Show it, Prove it. We live out our principles by embodying our values: Empathy, Optimism, Intellectual Curiosity, Strong Work Ethic, High Integrity, Self-Awareness, and Compassionate Directness.

Learn more about PadSplit here

The Role We Need:

PadSplit is looking for a detail-oriented teammate to join our Member Verification team as we continue to scale. This role is essential to ensuring that our membership application process remains accurate, consistent, and efficient for individuals seeking rooms through PadSplit. You’ll be responsible for reviewing income and identity documentation, evaluating eligibility based on defined criteria, and clearly communicating application outcomes to prospective members. You’ll work in a fast-paced, high-volume environment where accuracy, responsiveness, and sound judgment directly impact both the member experience and the integrity of our platform.

The Person We Are Looking For:

We’re looking for someone with a strong eye for detail and the ability to assess eligibility and authenticity within financial documentation. You’re comfortable working with bank statements, pay stubs, and similar records, and you know how to apply policies consistently and accurately. You communicate clearly and professionally via email and phone, can explain decisions with empathy and confidence, and are comfortable managing a high volume of inbound and outbound communication. You work well independently but collaborate closely with teammates to manage shared workloads and shifting priorities.
You’re organized, adaptable, and take ownership of your work—balancing speed with accuracy while helping keep the application process moving smoothly.