Member Service Representative

A company built to serve you. It's your career, Shelter it!

Member Service Representative  

$17.06-$20.47 minimum starting pay

Job Level: Individual Contributor

Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.

What You Will Be Doing:

Provide front-line service to Credit Union members; perform teller transactions; support daily operations, debit card program administration, consumer lending administration, and recordkeeping; respond to member inquiries and assist the Operations Manager with assigned tasks.

Due to the duties and responsibilities of this position, a Credit Bureau Report and Criminal Background Check may be ordered on final candidates.

What We're Looking For:

• Strong personal computer skills with the ability to accurately enter financial data, including the ability to learn new software products
• Excellent oral and written communication skills to interact with internal and external customers, articulating issues and resolutions
• Excellent analytical and problem-solving skills
• Ability to use tact and maintain confidentiality of financial information
• Ability to maintain schedules and work well with others
• Ability to perform the essential functions of the position, with or without a reasonable accommodation

Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:

• Health, Dental, Voluntary Vision and Prescription Drug Insurance
• Savings and Profit Sharing 401(k)
• Paid Time Off for Sick and Personal Leave, Vacation and Holidays
• Vitality Wellness Program
• "Dress for Your Day" Dress Code
• Flexible Scheduling
• And much more!

 #IND1#

If interested, please apply by:

04/20/2026