Medicare Supplement & Ancillary Benefit Advisor

Who we are:  

At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally.  

Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. 

As a Medicare Supplement & Ancillary Benefit Advisor, you will primarily take inbound calls, and listen, consult, and advise clients over the phone on their Medicare supplement and ancillary health insurance options. You will also be responsible for outbound follow-up on pipeline, book of business, and referrals. Licensing will include all 50 states, will all top regional and national carriers with which eHealth is contracted. Measures of success will be performance-based by revenue generation, conversion, ancillary attach rate, and application and member retention.

What you’ll do:  

• Inbound sales and outbound follow-up on pipeline, book of business, and referrals

• Ability to work a shift between 6:00 AM – 6:00 PM PST Monday through Friday. Available to work overtime, weekends, and holidays as needed.

• Maintain attendance and conformance standards.

• Perform all responsibilities compliantly.

• Carrier training and plan feedback

• Demonstrate proficiency in all measurements, including Retention, Compliance, and Sales Mastery

• Drive sales and revenue by assisting customers in making healthcare decisions over the phone

• Meet monthly sales and performance goals

• Remain current on products and processes in a multi-product environment

• Abide by the Centers for Medicare and Medicaid Services (CMS) Medicare Marketing Guidelines and company policies and procedures

• Demonstrate eHealth’s values in your behaviors, practices, and decisions. 

Who you are:  

• You have 2 years of Sales or contact center experience with Medicare Supplement products

• You are proficient at underwritten process and qualifying beneficiaries

• You have a thorough understanding of State and Federal GI rights

• You currently possess a health license.

What we offer:   

• Generous benefits include medical, dental and vision beginning on your first day of employment 

• 401K with matching 

• Tuition reimbursement  

• Employee stock purchase program 

• 12 company paid holidays and flexible time off (PTO for non-exempt)