Medical Operations Specialist

Use Your Power for Purpose

A career with us is about discovering breakthroughs that change patients' lives. We need dedicated colleagues like you who are efficient, find solutions, and collaborate with others to achieve our purpose. A high-performing operations team is essential to bringing those therapies to people all over the world and making a positive difference. Your role is crucial in ensuring that these life-changing therapies reach those in need, and your efficiency and problem-solving skills are key to our success. Join us in making a meaningful impact on patients' lives by being part of a team that values collaboration and dedication.

The Medical Operations Specialist will partner with the UK One Medical Team, to provide comprehensive organisational, project management and administrative expertise to ensure compliant and efficient operation and execution of Medical activities carried out in the country.  They will be able to multi-task in a variety of situations and respond in a timely manner to changes in priorities, juggling conflicting priorities to ensure effective coordination with other internal functions.

What You Will Achieve

In this role, you will:

• Perform administrative duties for the Medical Department, including correspondence, collating reports of project metrics, organisation of medical meetings as well as financial support and management (invoicing, POs (Purchase Orders), Vendor Maintenance etc.) in compliance with relevant SOPs (Standard Operating Procedure), work instructions and local legal requirements.
• Support the planning, tracking, and fulfillment of the Medical Department’s budget.
• Partner on MAPP-Navigator projects for Medical Department, i.e. managing external funding, HCP consultancies, advisory boards and Pfizer hosted medical meetings.
• Collaborate with the medical team to design, develop, and execute medical projects from initiation to close, incl. scoping project requirements, preparation of budget, logistics and operational management
• Maintain a common filing and archive system for essential medical documents and regularly clean up files and archives, to support efficient and effective localisation of essential medical documents e.g. during audits.
• Develop and maintain a network with other Medical Operations colleagues across international markets as well as with commercial operations colleagues in-country and regularly exchange best practices and identify areas that could be made more efficient
• Support and contribute to innovation, simplicity, and continuous improvement projects, and implement changes and new ways of working with both internal and external processes
• Maintain Org. Charts, Distribution Lists and MS Teams sites, to support efficient and effective communication channels in the Medical Team
• Be client focused and understand the role of medicals, purpose, structure, and strategic goals.

Here Is What You Need (Minimum Requirements)

Education:

• High school with 6+ years of experience or BA/BS with <2 years of experience

Experience:

• For high school graduates preferred a strong relevant experience and for BA/BS graduates limited experience.
• Experience in customer interaction within the pharmaceutical industry is desirable.
• Experience with project management is desirable.

Technical:

• Strong office management and project management skills
• Proficiency in Microsoft Office, Excel, MS Teams, and project management applications.
• Excellent organisational, communication, and interpersonal skills, with the ability to build working relationships and collaborate proactively across the organisation and externally.
• Ability to think strategically and creatively, and take the wider view in decision making
• Demonstrate a high level of accuracy, efficiency, and attention to detail, working with confidential documents and information
• Fluent (verbal & writing) in English.
• High ability to work in a changing environment.

  
Work Location Assignment: Hybrid

Purpose 

Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.  

Digital Transformation Strategy

One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.

Flexibility  

We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!  

Equal Employment Opportunity 

We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.

DisAbility Confident

We are proud to be a Disability Confident Employer and we encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments necessary to support your application and future career. Our mission is unleashing the power of our people, especially those with unique superpowers. Your journey with Pfizer starts here!

Administrative