About Acrisure
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.
In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
Job Description
This individual is responsible for handling from inception to completion work related injuries that do not involve any lost time from work. The Medical Only Claims Examiner is responsible for maintaining current file documentation, which coincides with the progression of the file; must be able to communicate effectively orally and in writing in order to direct and monitor the medical treatment
· The Medical Only Adjuster investigates, adjusts and pays Medical Only Workers’ Compensation claims in a timely manner in accordance with legal statutes, policy provisions and company guidelines.
· Upon receipt of the claim, initiate investigation with the employer in accordance with the applicable jurisdiction.
· Contact medical provider upon receipt of claim to confirm/secure details of treatment, return to work dates and confirm the nature and extent of the injury.
· Authorize and coordinate additional medical treatment, physical therapy and medications as needed.
· Review and document all the medical reports, paying close attention to return to work dates, body parts injured and treated.
· Accurately and efficiently pay medical bills related to claim.
· Review claims every 30 to 45 days to ensure file progression.
· Maintain appropriate Medical Only diary, pursuant to our Best Practices.
· Perform other duties as required.
Required Skills
SKILLS/ABILITIES:
· Ability to prioritize and juggle multiple tasks simultaneously
· Effective communicator both orally and in writing
· Strong customer service focus
· Strong organizational skills, thoroughness, accuracy and attention to detail.
· Good communication skills, verbal and written.
· Basic computer skills.
· Experience with MS Excel and Word.
KNOWLEDGE:
· Familiarity with workers compensation medical terminology
Required Experience
EDUCATION:
· BS / BA or Equivalent Work Experience
EXPERIENCE:
· Insurance customer service experience
· 620 Adjuster License (not required – must be able to obtain within 90 days of being hired)
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.