Medical Imaging Receptionist and Bookings Officer

PRIMARY DETAIL

Medical Receptionist/Assistant

• Immediate start in a healthcare organisation based primarily in Macquarie University - Wallumattagal Campus, North Ryde

• full-time, permanent position

• Salary : $64,910 - $66,571 p.a. plus 12% superannuation with access to salary packaging benefits with Maxxia to maximise your take-home pay.

• Be part of a university-owned, innovative, academically integrated healthcare organisation where professional development, ongoing education, and career progression are supported and encouraged.

The Role

The successful candidate will be part of a team that provides exceptional patient experience while assisting the Radiology clinicians to running an efficient and professional practice. A strong commitment to deliver high quality administrative support and patient-centered care is essential for this position

This is a full-time position for 38-hour work week.  The applicant has to be available to work from 7 AM to 7 PM, Monday to Friday.

Key Accountabilities include:

• Assisting patients in person, over the phone, and via emails

• Managing patient appointments in line with medical imaging requirements

• Ensuring accurate data entry of patient information into the patient management system

• Attending to general housekeeping duties in reception and waiting area, including other administrative tasks as required

• Preserving confidentiality and privacy of all patient information and records

• Communicating and liaising with other administrative and health professionals

About You

You will possess excellent customer service and communication skills, preferably with a background in medical reception and the confidence to work across multiple systems and screens.  You are a caring individual with professional verbal and written skills.  Previous working experience in an imaging clinic performing reception duties and booking appointments over the phone will be highly regarded.

Why Join Us

You’ll play a key role in shaping the future of integrated healthcare in Australia. You’ll join a supportive, collaborative team that is committed to delivering innovative, patient-centred care backed by world-class research and teaching.

At Macquarie University Health , we know working together leads to better health outcomes. This happens when clinicians, researchers, students and staff unite to improve lives through compassionate, coordinated, effective care that is centred around the patient. We are celebrating our 15-year anniversary.

As Australia’s first fully integrated academic health precinct on a university campus, we translate research into faster diagnoses, better treatments and integrated, evidence-based recovery pathways. In this environment, our students receive unique, hands-on learning experiences. That’s how we Heal. Learn. Discover.™

We offer fantastic range of Employee Benefits including:

• Salary sacrifice options and excellent salary packaging benefits (including venue hire, meals, entertainment and novated leasing) so you have great potential to maximise your income working for us

• Post graduate study and ongoing education support through scholarship programs

• Macquarie University Childcare at a reduced staff rate

• Extensive Macquarie University facilities including sporting facilities, gym and pool

More information about our employee benefits can be found here.

To Apply

To be considered for this position, please include a cover letter with your resume in your application.

Pre-Employment Checks

Macquarie University Health cultivates a workplace defined by safety, ethical conduct, and strong integrity.  Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.  These pre-employment checks may include a combination of some of the following checks:-

•  National and International Criminal history checks

•  Entitlement to work and ID checks

•  Working With Children Checks

•  Completion of a Gender-Based Violence Prevention Declaration

•  Verification of relevant qualifications

•  Verification of relevant professional membership

•  Employment history and reference checks

•  Financial responsibility assessments/checks

•  Medical Checks and Assessments

• Immunisation Checks

Your employment is conditional upon the completion of all role-required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the withdrawal of an offer of employment or termination of your employment.

Note: This position requires you to comply with occupational screening, assessment and vaccination requirements in line with Macquarie University Health policies. You must hold a current and valid NSW Working with Children Check and may be required to satisfy MQ Health that you meet all background checks (including criminal record and qualification checks).

Closing Date: Sunday, 1st February 2026 at 11:59 PM

**Please note this position is only open to Australian citizens, permanent residents and those currently residing in Australia with full working rights.**

**We reserve the right to progress or decline an application prior to the application closing date.**

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

Applications Close:

31/01/2026 11:59 PM